Demo

Manager Tech Risk & Control - Exam & Audit Management

hackajob
Phoenix, AZ Full Time
POSTED ON 3/29/2026
AVAILABLE BEFORE 4/26/2026
hackajob is collaborating with American Express to connect them with exceptional professionals for this role.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Manager of ETS Exam and Audit Management will be responsible for managing ETS owned or impacted exams, audits, and reviews, and supporting the tracking of open findings, Management Action Plans (MAP), Matters Requiring Attention (MRA), and other regulatory or audit actions across ETS. The successful candidate will collaborate across lines of defense and organizations to manage, track, and report on open actions from audits, reviews, and/or exams to various stakeholders as well as provide consultative services on drafting SIIs and findings remediation plans in collaboration with ETS SLTs and SMEs. This position will report into the Director of ETS Exam and Audit Management within the Technology Risk & Information Security (TRIS) organization.

Key Responsibilities Include

Manage American Express regulatory engagements, internal compliance audits, and external assessments for ETS programs, processes, and procedures

Respond to audit and examination requirements from both internal auditors and external examiners.

Understand and be able to develop, implement, and follow-through on the lifecycle components of an MRA.

Collaborate with Internal Audit Group, and 2nd line of defense partners to align data for reporting.

Track and report status of open findings, MAPs, MRAs for Technology across the three lines of business.

Provide understanding of results, findings, action plans, etc. to include plan activities, actions of coordination, priorities, steps, process, and timeline for monitoring.

Create and maintain an accurate flow of audit and exam information including schedules, results, and statuses.

Minimum Qualifications

5 years of Information Security or Technology Risk Management leadership experience.

Bachelor’s degree.

Experience working with Regulators and in complex regulated businesses.

Experience developing and reporting on project metrics to provide for various levels of an organization.

Leadership and team-building skills, with a consistent track record for successful delivery of projects.

Understanding of information security regulatory landscape.

Preferred Qualifications

Security and risk certifications (risk and regulatory - CISA, CISM, CRISC)

Strong in risk management. Ability to link threats to risk tolerance and control effectiveness measurements.

Strong writing skills: the ability to frame messages for specific audiences and communicate information about complex issues to collaborators in a clear and easy to understand way.

Experience in information security disciplines with emphasis on vulnerability management, data protection, infrastructure security, application security, identity and access, incident management and data analytics.

Experience as an auditor in 2nd, 3rd, or regulatory spaces.

Experience working with a diverse audience, under tight deadlines, and negotiate successful outcomes to challenging problems.

Ability to work cross-functionally with teams.

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Salary : $123,000 - $215,250

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