What are the responsibilities and job description for the Valet Attendant position at Hacienda Del Sol Resort?
Part-Time, Weekends
Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with Forbes Recommended service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.
Summary: The Valet Attendant's primary objective is to provide a positive impression to the guests upon arriving and leaving the property. Responsible for interacting with guests, clients and associates to ensure excellent guest service.
Responsibilities:
• Exercise customer service as their top priority
• Maintain a flexible schedule, including availability on weekends and holidays
• Serve as a key point of contact for guests, creating a welcoming and positive experience
• Accurately record parking space locations and valet ticket numbers
• Ensure the customer’s keys and the tickets are placed in the proper location
• Comfortable driving any size and type of vehicle
• Comfortable driving a manual transmission
• Provide claim check as well as instructing the guests about ways to reclaim their vehicle
• Safely and efficiently park and retrieve guest vehicles from designated areas
• Give travel directions as well as information to property events and promotions
• Encouraging and uplifting attitude
• Know and obey all traffic regulations
• Provide courteous, professional, and attentive service to guests while effectively addressing and resolving any service concerns or issues
• Greet arriving and departing guests, open vehicle doors, and offer assistance as needed
• Maintain thorough knowledge of the property including amenities and services
• Preform on property deliveries such as amenities, flowers, dry-cleaning, etc.
• Provide luggage pick-up and delivery upon guest arrival and departure
Qualifications:
• Must have a valid driver’s license
• Must have a clear and current driver’s license report from DMV
• Must be 18 years or older
• Comfortable driving any size and type of vehicle including manual transmission
EEOC Statement
Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law.