What are the responsibilities and job description for the Houseperson position at Hacienda Del Sol Resort?
Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with exceptional service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.
**House Attendants receive additional service charges as part of their compensation.**
Summary: Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.
Duties and Responsibilities:
• Cleans walls, windows and sliding doors as assigned
• Dusts and polishes furniture and metal work
• Strips all soiled linen and trash from guest rooms and closets for laundry
• Maintains cleanliness of housekeeping golf cart
• Removes trash from closets and guest rooms
• Remove trash and linen from all public areas
• Stock housekeeping closets of clean linen and room amenities
• Help maintain cleanliness of all public areas and keep everything set to standards
• Remove soiled linens from pools and replenish all towels as needed
• Assist room attendants with flipping mattresses, moving furniture, and any other tasks they may need assistance with
• Report lost and found items, room damage, pets, or other maintenance issues to Supervisor or Managers on duty
• Respond to guest requests and dispatch requests with a friendly attitude and in a 15-minute window
• Take up any tasks assigned by the supervisors as and when needed
• Ensure that all incoming guest requests are met before arrival time
Qualifications, Skills and Abilities:
- Must be able to operate a cart safely.
- Ability to understand and carry out written and verbal instructions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Must be able to work independently.
EEOC Statement
Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law