What are the responsibilities and job description for the Banquet Server position at Hacienda Del Sol Resort?
Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with exceptional service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.
Summary: The Banquet Server provides friendly, attentive food and beverage service to create a welcoming and memorable guest experience. This role supports event setup, meal service, and breakdown while working closely with the team to ensure events run smoothly and meet the company’s standards of excellence.
Responsibilities:
• Uphold the highest level of customer service
• Maintain a friendly and approachable attitude towards all
• Maintain a professional appearance
• Assist with set-up of tables, linens, chairs, etc., for full service of Banquet Events
• Provide excellent food and beverage service for Banquet Events
• Maintain knowledge of policies and procedures
• Maintain sense of urgency when on the service floor
• Maintain back of the house, front of the house and side work duties for overall productivity of Banquet Events
• Maintain positive and professional attitude
• Seek council from management when needed
• Maintain clear and open communication between all staff members for overall event success
• Follow Health and Safety practices at all times
• Maintain all Liquor and Health Certifications (Title 4 or TIPS)
Qualifications:
• Previous server experience strongly preferred
• Ability to follow directions
• Excellent communication and listening skills
• Excellent customer service skills
• Flexible availability, including weekends and holidays
EEOC Statement
Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law.