What are the responsibilities and job description for the BDC Sales Representative position at Habberstad BMW?
BDC SALES REPRESENTATIVE
Habberstad Automotive Group
Location: Bayshore, NY
Job Type: Full-Time
Habberstad Automotive Group is seeking a motivated, energetic, and customer-focused BDC Sales Representative to join our growing team. The BDC Sales Representative will be responsible for engaging with customers through phone calls, texts, emails, and other communication channels to generate sales appointments and create an exceptional customer experience.
Responsibilities
- Respond promptly to internet, phone, and dealership sales leads.
- Make outbound calls to prospective and existing customers.
- Follow up with customers through phone calls, text messages, and email.
- Schedule and confirm appointments for the Sales Department.
- Maintain consistent follow-up with customers who have not yet purchased.
- Build strong relationships with customers and identify their automotive needs.
- Provide accurate information regarding vehicles, availability, pricing, and dealership services.
- Maintain detailed and accurate customer records in the CRM system.
- Work closely with Sales Managers and Client Advisors to ensure a smooth customer handoff.
- Meet or exceed monthly appointment, show, and sales goals.
- Follow established BDC processes and dealership procedures.
- Provide professional and courteous customer service at all times.
Qualifications
- Previous BDC, call center, customer service, or automotive sales experience preferred.
- Automotive dealership experience is a plus.
- Excellent verbal and written communication skills.
- Comfortable making a high volume of outbound calls.
- Strong follow-up and organizational skills.
- Ability to work in a fast-paced, team-oriented environment.
- Professional, positive, and energetic personality.
- Comfortable using computers, CRM systems, email, and text messaging.
- Strong attention to detail and ability to multitask.
- Must be motivated by goals and results.
What We Offer
- Competitive pay and performance-based compensation
- Opportunities for advancement within the Habberstad Automotive Group
- Comprehensive training
- Employee benefits
- Paid time off
- Employee vehicle purchase/service benefits
- A professional and supportive team environment
If you are motivated, outgoing, and enjoy helping customers, we want to hear from you!
Join the Habberstad Automotive Group team and build your career with a respected Long Island automotive organization.
#HabAG26
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Vision insurance
Work Location: In person
Salary : $18 - $20