Application Engineer

OVERVIEW OF POSITION:

Provide Engineering & Technical Services to target customers

RESPONSIBILITIES OF THIS POSITION – APPLICATION ENGINEERIN

• GMaintain high-level knowledge of all products, services, mfg. operations & fabrication capabilities, and relevant industries through company’s resources and self-education
• .Engage with company sales representatives and their customers in providing presale and post-sale application engineering support
• .Act as principle application engineering point of contact for customers and sales representative for assigned sales area
• .Provide general and value added application engineering support for all products i.e.
• :Take ownership of situations to effectively resolve matters in a timely manner
• .Effectively offer solutions for customers based on clear application requirements to best meet customers’ requirements and company sales objectives
• .Oversee field testing activities of products
• .Provide on-site troubleshooting support
• .Engage in project activities
• .Deliver technical presentations to customers
• .Support special pricing and materials mgt. activities as it relates to specific acct. efforts
• .Support account sales goals and strategies
• .Communicate regularly with sales team members regarding account activities
• .Identify leads through active listening and probing for customer requirements and opportunities, as well as proactive industry research
• .Participate in customer visits with sales representatives to develop & maintain strong supplier/customer relationships
• .Maximize scope of supply
• .Recognize that a customer using one product type may have opportunities to purchase others
• .Demonstrate proactive selling of products
• .Identify opportunities for expanding the sale through additional options and/or complimentary products
• .Identify and communicate product/service improvements based on customer feedback/experience
• .Support contact management database through including personal activities
• .Interact with key Habasit Group personnel in Knowledge Mgt., R&D, & Product Mgt. in support of personal growth, product improvement & development

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COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRE

D:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/preferences listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

• s.Required – Bachelor of Science degree in Mechanical Engineering with 10 years industrial experience plus minimum 3 years in customer facing role – belting and/or conveying related experience preferre
• d.Required – Work inside office and travel in support of outside sales force and customers as part of team; Travel requirement 2
• 0%Required – Experienced in mechanical design, analysis and troubleshooting; technical writing; and time/task managemen
• t.Required – Excellent interpersonal skills; practiced in public speaking and face-to-face consultatio
• n.Required – Proactive problem solv
• erRequired – Able to multitask & work well in a tea
• m.Required – Competent with Microsoft Office: including Word, Excel, PowerPoint; and CA
• D.Required – Customer and results orient