What are the responsibilities and job description for the Banquet Houseman position at Hôtel Swexan?
Who We Are
Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Summary
The Houseman is responsible for the set-up and break-down of banquet functions as indicated by the Banquet Manager, including banquet props and decorations. This position is also responsible for cleaning and maintaining all areas and equipment used for banquet functions to ensure a positive guest experience.
Job Functions
- Set-up tables, chairs, podiums, staging, risers, dance floors, signs, decorative elements, and other banquet equipment for meetings, private dining, and catering events in accordance with Harwood Hospitality.
- Properly clean and set meeting rooms and banquet functions per specifications BEO or as given by Banquet Management including vacuuming, cleaning walls and windows/mirrors.
- Perform general cleaning tasks as assigned by Banquet Management, using company-issued cleaning products to adhere to sanitation standards and ensure proper care of furniture and facilities.
- Pick-up and deliver equipment and supplies to scheduled rooms.
- Transport and store all tables, chairs and other equipment needed for setting up and tearing down banquet functions.
- Read, review, and make changes to daily calendar and event function sheets according to instructions from the Banquet Management and Sales/Catering Department.
- Perform light maintenance on equipment in need of repair.
- Proper care of meeting room supplies such as linen, pads, pens/pencils, and candy, etc. Refresh meeting rooms as needed.
- On a continuous basis, keep service corridors, pre-function space, and storage areas cleaned and organized.
- Service every meeting room by emptying trash, removing dirty plates, cups, linens, and glasses.
- Perform duties as requested, such as cleaning up unexpected spills or moving furniture in and about the property.
Competencies
- Adaptability / flexibility
- Communication
- Customer service
- Dependability
- Integrity / ethics
- Listening skills
- Product knowledge
- Productivity
- Quality
- Sense of urgency
- Teamwork
Work Environment
This job operates in a restaurant setting. This role routinely uses standard kitchen equipment and will require the employee to be on their feet for an extended period. Requires employee to bend, lift and carry heavy items up to 50lbs.
Required Education & Experience
- High School Diploma or equivalent
- TABC and Texas Food Handler Certification
- Communication and organizational skills
- Customer service skills
- Ability to be on your feet for extended periods of time.
- Professional demeanor
- Previous Banquet experience in a similar setting is required.