Inside Sales Representative

Company Description

Founded in 1984, H&R Construction Equipment Parts is a leading supplier of new, rebuilt, and used heavy equipment parts globally. With a commitment to quality and exceptional customer service, we support a wide range of prominent manufacturers, including Caterpillar, Komatsu, John Deere, and Volvo. Our facilities span 130,000 square feet of warehouse space and 40 acres of outdoor storage, giving us the ability to maintain an extensive parts inventory. Trusted by over 50,000 customers worldwide, H&R prides itself on meeting the parts needs of OEM dealers, wholesalers, and municipal departments across the globe. Learn more about us at www.hrparts.com.

Role Description

We are seeking a dynamic and results-driven Inside Sales Representative for a full-time hybrid role based in Buffalo, NY, with flexibility for some remote work. This position involves managing customer inquiries, building relationships with clients, generating new leads, and ensuring customer satisfaction by identifying and delivering appropriate solutions. The role also includes maintaining and growing existing accounts, meeting sales targets, and collaborating with the team to enhance overall customer experience.

Qualifications

• Experience in Inside Sales with the ability to meet and exceed sales targets
• Strong skills in Customer Service and Customer Satisfaction to ensure positive client experiences
• Proficiency in Lead Generation and an ability to identify potential customers and opportunities
• Experience in Account Management to build and maintain strong client relationships
• Demonstrated communication and negotiation skills
• Proficiency in using CRM software and other sales tools
• Ability to work both independently and collaboratively in a hybrid environment
• Background in construction equipment or related industries is an advantage but not required
• Bachelor's degree or equivalent work experience preferred