What are the responsibilities and job description for the Inside Sales Representative position at Aleron?
Job Title: Inside Sales Representative
Location: Niagara Falls, NY
Employment Type: Direct Hire
Industry: Industrial Materials / Engineered Components
Compensation & Benefits: Up to $90,000 annually; includes PPO medical, dental, vision, and voluntary life insurance, company-paid life insurance ($15K), 2 weeks PTO, 5 days paid sick leave, and 401K with company match after 90 days
Schedule: Standard business hours, on-site
About the Opportunity:
The Inside Sales Representative will manage House Accounts and support customer success across high-temperature carbon composites, graphite parts, and furnace toll processing services. This role combines external sales-growing new and existing accounts in aerospace, defense, energy, and semiconductor markets-with internal coordination to ensure smooth order entry, tracking, and communication with customers and external sales teams.
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries
- People-first environment encouraging employees to bring their authentic selves to work
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates
Why This Opportunity is Exciting:
This role offers the chance to combine technical sales with internal coordination, directly impacting customer success while providing opportunities to expand expertise in advanced materials and B2B sales.
About Acara Solutions:
Acara is a premier recruiting and workforce solutions provider helping companies compete for talent. We provide contingent staffing, direct placement, executive search, and workforce services worldwide, leveraging decades of experience to deliver customized talent solutions.
Sound like a good fit?
APPLY TODAY **Please email your resume to Cara at sellonc@acarasolutions.com **
What You'll Do:
- Proactively identify, qualify, and close new sales opportunities with House Accounts
- Manage the full sales cycle: lead generation, quoting, negotiation, and order management
- Build and maintain strong relationships with key accounts in aerospace, defense, energy, and semiconductor sectors
- Collaborate with internal teams-engineering, production, supply chain, and quality-to ensure on-time delivery and customer satisfaction
- Track and report on sales pipeline, forecasts, and market trends to management
What You'll Bring:
- Bachelor's Degree in Business, Engineering, Materials Science, or related field.
- 5 years of inside sales or technical sales experience, ideally with carbon composites, graphite products, or industrial engineered materials.
What Sets You Apart:
- Proven track record of meeting or exceeding sales targets in a B2B industrial environment.
- Strong technical aptitude with the ability to understand and communicate complex product features.
- Excellent verbal and written communication skills.
- Experience managing complex sales cycles with multiple stakeholders.
- Proficiency with CRM/ERP systems, Microsoft 365, and virtual meeting platforms.
- Passion for customer service.
- Self-motivated, energetic, and results-driven.
- Comfortable connecting with prospective customers.
- Ability to work collaboratively across departments.
- Analytical mindset with attention to detail.
- Commitment to continuous learning and professional development.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.