What are the responsibilities and job description for the Service Rep position at H-E-B?
Responsibilities
Job Summary: As a Service Representative (Parking Lot Attendant), you'll return carts to the Store, perform general clean-up duties, and help Customers, if needed
Key Responsibilities & Essential Functions
Work Experience
Qualifications & Key Requirements:
Knowledge/Skills/Abilities
Licenses/Certifications:
Physical Demands & Working Conditions
Last revised: 9/1/2018
Job Summary: As a Service Representative (Parking Lot Attendant), you'll return carts to the Store, perform general clean-up duties, and help Customers, if needed
Key Responsibilities & Essential Functions
- Sanitation / Stocking:
- Collects carts from the parking lot
- Removes trash from carts prior to returning to cart storage area
- Cleans / picks up trash and debris from landscaping around the Store
- Maintains a clean environment in the front elevation of the Store
- Cleans, sweeps, mops, dusts, and maintains cleanliness and safety for entire Store
- Does Carts & Parts basket relocation and power-washing basket relocation for department setup
- Performs red basket fill up / retrieval
- Communicates supply needs to Front End Manager
- Customer Service:
- Assists Customers in locating merchandise
- Performs duties with a total Store mindset
Work Experience
Qualifications & Key Requirements:
Knowledge/Skills/Abilities
- Company Orientation - Required
- Basics of Safety - Required
- Ability to work hard in extreme temperatures - Required
- Ability to work in a fast-paced environment - Required
- Ability to work around Customers, staying aware of their needs - Required
Licenses/Certifications:
Physical Demands & Working Conditions
- Frequently stand, walk, bend, kneel, pull, push, stand, reach, squat, and walk
- Frequently be exposed to extreme (hot, cold), outside temperatures
- Demonstrate the ability to lift up to 20 lbs
- While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
- It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Last revised: 9/1/2018