What are the responsibilities and job description for the Ticket Seller position at Gwinnett Stripers?
TICKET SELLER
Reports To: Box Office Staff
Reports To: Box Office Staff
Job Summary:
It is our goal to make our guests’ experience at Gwinnett Stripers Games as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
Essential Functions:
We are looking for enthusiastic ticket sellers to provide excellent customer service to our patrons. A ticket seller processes ticket sales at the Ticket Office and provides customer assistance before and during games. The ideal candidate will be able to provide information, collect payment and answer client inquiries.
Qualities:
It is our goal to make our guests’ experience at Gwinnett Stripers Games as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
Essential Functions:
We are looking for enthusiastic ticket sellers to provide excellent customer service to our patrons. A ticket seller processes ticket sales at the Ticket Office and provides customer assistance before and during games. The ideal candidate will be able to provide information, collect payment and answer client inquiries.
Qualities:
- Excellent customer service while maintaining the highest standards of quality and cleanliness
- Strong communication and problem solving skills
- High attention to detail
- Ability to work in a high paced environment
- Electronic and computer proficiency
- Ability to maintain a neat, clean & professional appearance
- Availability/openness to work afternoons and evenings on scheduled game dates, especially Thursday through Sunday
Duties:
- Sells tickets for admission from box office
- Accepts payment for tickets
- Answer questions concerning game times, game delays or rainchecks
- Answer questions regarding stadium, seating, games, etc
- May be asked to help troubleshoot ticket related issues for guests
- May be asked to help scan tickets
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.