What are the responsibilities and job description for the Account Executive, Group Sales position at Gwinnett Stripers?
Job Title: Account Executive, Group Sales
Team: Gwinnett Stripers
Department: Ticket Sales
Reports To: Manager, Group Sales
Location: Lawrenceville, GA
Status: Full-Time | Non-Exempt
Hours of Work: Requires a flexible schedule including nights, weekends, holidays, and all home games.
Department: Ticket Sales
Reports To: Manager, Group Sales
Location: Lawrenceville, GA
Status: Full-Time | Non-Exempt
Hours of Work: Requires a flexible schedule including nights, weekends, holidays, and all home games.
About the Gwinnett Stripers:
The Gwinnett Stripers are the Triple-A affiliate of the Atlanta Braves and a member club of Diamond Baseball Holdings (DBH), an organization that owns and operates Minor League Baseball teams across the country and is committed to developing future leaders in sports and entertainment. As part of Diamond Baseball Holdings (DBH), this role offers the opportunity to grow within a larger organization that operates clubs across the country and is focused on developing talent and advancing careers in sports.
Position Overview:
The Account Executive, Group Sales is responsible for generating new business through outbound sales efforts while delivering exceptional service to clients and fans. This role is a front-line revenue driver for the organization and is designed for individuals who are competitive, coachable, and motivated to build a career in sports sales. This is an ideal role for early-career professionals looking to gain hands-on sales experience, develop a strong foundation in relationship-based selling, and grow within a high-performance team environment.
What You’ll Gain in This Role:
- Direct, hands-on experience in B2B and group sales within professional sports
- The opportunity to build a personal book of business and client relationships
- A fast-paced, competitive environment with clear performance goals and growth opportunities
- Exposure to multiple areas of the organization, including marketing, operations, and fan experience
Essential Duties & Responsibilities:
- Generate new group and hospitality sales through outbound calls, emails, networking, and in-person meetings
- Prospect and develop new business opportunities within the local community
- Execute stadium tours and client meetings to close new business
- Renew and grow existing group and hospitality accounts
- Maintain and manage a pipeline of prospects and clients using CRM systems (Ticketmaster/Archtics)
- Meet and exceed individual revenue goals and activity metrics (calls, appointments, meetings)
- Represent the organization at community and networking events
- Collaborate with marketing and other departments to support sales initiatives and client experience
- Provide exceptional customer service to ensure client retention and satisfaction
- Assist with game day responsibilities and support overall team operations as needed
Qualifications:
- Bachelor’s degree or equivalent combination of education and experience
- 6 months of sales, customer service, or client-facing experience preferred
- Strong communication and relationship-building skills
- Competitive, self-motivated, and results-driven mindset
- Ability to handle rejection and maintain a positive, professional attitude
- Strong organizational skills and attention to detail
- Ability to work flexible hours, including nights, weekends, and holidays
Competencies:
- Sales Drive & Competitiveness
- Communication & Relationship Building
- Resilience & Coachability
- Organization & Time Management
- Teamwork & Collaboration
Work Environment:
This role operates in both an office setting and a high-energy sports environment, including game days and events with large crowds.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.