Operations and Maintenance Division Director

Class Summary

Job Description

The Operations and Maintenance Division Director is responsible for overseeing preventive, predictive, and responsive maintenance and repair operations for HVAC, electrical, plumbing, carpentry, grounds, and custodial trades groups. The Operations and Maintenance Division is responsible for a diverse set of County facilities and sites to include County courthouses, administrative office facilities, fire stations, police precincts, libraries, senior centers, correctional facilities, and fuel sites, in excess of 130 facilities and 3.5 million square feet. The division is innovative and forward-thinking and is a leader in the County's environmental sustainability efforts.

Essential Duties

• Supervises staff to include: prioritizing and assigning work, conducting performance evaluations, ensuring staff are trained, ensuring that employees follow policies and procedures, maintaining a healthy and safe working environment, and making hiring, termination, and disciplinary recommendations
• Oversees services to include housekeeping, landscaping maintenance, and comprehensive building maintenance, including carpentry and finishes, electrical power and lighting, low-voltage systems, HVAC systems, plumbing, and security and life safety systems
• Governs administration of a diverse set of outsourced maintenance contracts as well as in-house maintenance operations
• Provides 24/7, after hours, and weekend emergency maintenance response, coordinates emergency response forces and coordination for inclement weather events and other emergency events
• Ensures adherence to all applicable building and life safety codes and regulations
• Responsible for Computerized Maintenance Management and Energy Accountability Systems
• Conducts and contributes to the analysis of management information- identifies issues and discrepancies, conducts need analyses, projects consequences of proposed actions, formulates recommendations based on findings, implements priorities, work processes, and procedures; and/or trains individuals on established or modified organizational practices and/or procedures
• Oversees data collection and processing- prepares and reviews reports, reconciliations, and statements, collaborates with internal teams and external agencies; ensures data accuracy through audits
• Responds to requests for information and provides subject-matter-expertise and guidance to other departments, consumers, the general public, and/or outside agencies, provides direction for safety, environmental, and customer service issues and programs
• Manages and processes transactions across purchase orders, accounts receivable, accounts payable, invoicing, payroll and/or other related functions
• Prepares bid specifications and invitations to bid; conducts bid openings; analyzes bids and selects vendors; administers funds; and/or, reviews and monitors professional service providers, agreements, contracts, grants, and/or regulatory compliance
• Develops and administers budgets; allocates resources; approves expenditures; reviews financial statements
• Performs other duties of a similar nature or level
  
  

Other Job Requirements/Information

• This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
  
  

Grade

The grade for this position is 205. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Bachelor's degree in Facilities Management, Engineering, Architecture, Business Administration or a closely related field AND
• Nine years of progressively related experience related to one or more of the areas listed above, including two years as a manager OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
  
  

Preferred Qualifications in addition to the above minimum qualifications

• Master's degree in a related field
• Five to ten years of managerial experience
• Professional Engineer license
  
  

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here .

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here .

Additional Information

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional Benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
  
  

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity: We believe in being honest, building trust, and having strong moral principles.

Accountability: We believe in stewardship, transparency, and sustainability.

Equity: We believe in fairness and respect for all.

Inclusivity: We believe in engaging, embracing, and unifying our communities.

Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs
  
  

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.