What are the responsibilities and job description for the Student Technical Support Assistant II _Non-FWS position at GW Student Employment Center for Career Services?
Position Details
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Technical Support Assistant II _Non-FWS
Level of Support
Student Support II
Position Type
Non-FWS
Number of Openings
1
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
18.75
Division/School
Division of Information Technology
Department Name
643002 IT SUPPORT CENTER -N
Department Bio
Position Specific Summary
Providing walk-up, in-room, phone, and desk-side support; Basic software, hardware,
and network troubleshooting; Open tickets to track and report on customer requests;
Computer imaging; Operating system, software, and hardware installation; Setting up
and maintaining computers for staff and faculty members; Providing remote systems
support; User account administration.
Standard Position Description
The student will provide technical and computer support assistance to departments and customers. Tasks may include: providing customer service to individuals with technical issues or requests, maintaining technical systems, set up and/or operate computer, audiovisual, and/or sound systems. Special projects or other duties may be assigned related to specific departmental needs.
Professional Outcomes
Critical Thinking, Communication, Teamwork, Leadership, Professionalism, Inclusion, Technology and Data
Required Qualifications
Some applicable educational, technical, or professional experience required, some training will be provided.
Preferred Qualifications
Posting Detail Information
Job Open Date
08/25/2026
Job Close Date
09/25/2026
Campus Location
Foggy Bottom
Work Type Designation
In-Person
Hiring Manager Name
Steven Epstein
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
Background Check
The student employee will:
In this position, the student will not perform any functions and/or have access to any financially, safety, or security sensitive items listed above. - Background check not required.
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Technical Support Assistant II _Non-FWS
Level of Support
Student Support II
Position Type
Non-FWS
Number of Openings
1
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
18.75
Division/School
Division of Information Technology
Department Name
643002 IT SUPPORT CENTER -N
Department Bio
Position Specific Summary
Providing walk-up, in-room, phone, and desk-side support; Basic software, hardware,
and network troubleshooting; Open tickets to track and report on customer requests;
Computer imaging; Operating system, software, and hardware installation; Setting up
and maintaining computers for staff and faculty members; Providing remote systems
support; User account administration.
Standard Position Description
The student will provide technical and computer support assistance to departments and customers. Tasks may include: providing customer service to individuals with technical issues or requests, maintaining technical systems, set up and/or operate computer, audiovisual, and/or sound systems. Special projects or other duties may be assigned related to specific departmental needs.
Professional Outcomes
Critical Thinking, Communication, Teamwork, Leadership, Professionalism, Inclusion, Technology and Data
Required Qualifications
Some applicable educational, technical, or professional experience required, some training will be provided.
Preferred Qualifications
Posting Detail Information
Job Open Date
08/25/2026
Job Close Date
09/25/2026
Campus Location
Foggy Bottom
Work Type Designation
In-Person
Hiring Manager Name
Steven Epstein
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
Background Check
The student employee will:
In this position, the student will not perform any functions and/or have access to any financially, safety, or security sensitive items listed above. - Background check not required.
Salary : $19