What are the responsibilities and job description for the Clinical Assistant- Family Practice-Full Time position at Guthrie?
Clinical Assistant– Family Practice (Full-Time)
Deliver Compassionate Care and Make a Difference Every Day!
Ithaca Hanshaw is seeking a Full- Clinical Assistant to join our dedicated team serving Ithaca, NY, and nearby communities.
If you're passionate about helping patients and want to build a rewarding career in healthcare, this would be your opportunity to make a lasting impact.
The Clinical Assistant provides both clinical and administrative support within an outpatient practice. This position works closely with providers, patients, and care teams to deliver high-quality patient care while maintaining efficient office operations. Responsibilities include obtaining patient information, assisting with examinations, coordinating care, scheduling appointments, and supporting day-to-day clinical activities
Your Workday:
Full-time position Typical hours: Monday-Friday 8-5 dayshift ( flexibility to start at 7 or end at 6)
What You’ll Receive:
- Up to a $5,000 sign on bonus
- Location shift differential
- Competitive compensation
- Comprehensive health coverage
- Immediate PTO accrual
- Retirement plan with employer contributions
- Career development and advancement opportunities
- Tuition assistance programs
- Employee wellness and support resources
Recognized Excellence:
- Best Places to Work 2025 - Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
- America's Best-In-State Employers (PA) 2025 - Forbes
- America's Best Employers for Healthcare Professionals 2025 - Forbes
- America's Best Employers for Women 2025 – Forbes
Family Practice- Ithaca Hanshaw
Guthrie Ithaca Hanshaw Road Family Medicine provides comprehensive primary care for patients of all ages, from newborns and children to adults and seniors. As a Clinical Assistant, you would help support patients throughout every stage of life and play an important role in their healthcare journey.
As a Clinical Assistant, you would help patients who require ongoing care and monitoring, creating meaningful relationships and continuity of care.
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License, Certification:
High School Diploma or equivalent.
Experience:
Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.
Essential Functions:
- Interviews patient to obtain medical history.
- Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
- Assists provider during exam and treatment.
- Directs patient to examination room and prepares patient for examination and treatment.
- Performs liaison duties between patients, Providers, hospital staff, etc.
- Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
- Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
- Routes patient after exam to proper area for visit completion.
- May be required to do phlebotomy.
- May perform high level disinfection, based on departmental equipment
Other Duties:
- Answers telephones and schedules patient appointments.
- Takes messages of a medical nature (requests for prescription refills, test results, etc).
- Performs other clerical functions as necessary.
- Exhibits good telephone etiquette.
- Quotes patient self‐pay balances at time of scheduling.
- Informs patients of their financial obligations.
- Directs patients to the patient representative for assistance with their account.
- Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
- Assists in maintaining appropriate level of supplies.
- Attends and participates in Department meetings, along with contributing to department/office goals.
- Become familiar with ICD‐9 and CPT coding.
- Cleans, stocks, and prepares exam rooms.
- Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.
- Assists with obtaining and processing referral and pre‐certification requirements.
- Maintains confidentiality, respect and consideration of patients and others.
- Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
- Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
- Performs and documents quality control on equipment as required.
Pay ranges from $ 17.40-$25.16 based off experience.
Updated 8.20.25
Deliver Compassionate Care and Make a Difference Every Day!
Ithaca Hanshaw is seeking a Full- Clinical Assistant to join our dedicated team serving Ithaca, NY, and nearby communities.
If you're passionate about helping patients and want to build a rewarding career in healthcare, this would be your opportunity to make a lasting impact.
The Clinical Assistant provides both clinical and administrative support within an outpatient practice. This position works closely with providers, patients, and care teams to deliver high-quality patient care while maintaining efficient office operations. Responsibilities include obtaining patient information, assisting with examinations, coordinating care, scheduling appointments, and supporting day-to-day clinical activities
Your Workday:
Full-time position Typical hours: Monday-Friday 8-5 dayshift ( flexibility to start at 7 or end at 6)
What You’ll Receive:
- Up to a $5,000 sign on bonus
- Location shift differential
- Competitive compensation
- Comprehensive health coverage
- Immediate PTO accrual
- Retirement plan with employer contributions
- Career development and advancement opportunities
- Tuition assistance programs
- Employee wellness and support resources
Recognized Excellence:
- Best Places to Work 2025 - Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
- America's Best-In-State Employers (PA) 2025 - Forbes
- America's Best Employers for Healthcare Professionals 2025 - Forbes
- America's Best Employers for Women 2025 – Forbes
Family Practice- Ithaca Hanshaw
Guthrie Ithaca Hanshaw Road Family Medicine provides comprehensive primary care for patients of all ages, from newborns and children to adults and seniors. As a Clinical Assistant, you would help support patients throughout every stage of life and play an important role in their healthcare journey.
As a Clinical Assistant, you would help patients who require ongoing care and monitoring, creating meaningful relationships and continuity of care.
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License, Certification:
High School Diploma or equivalent.
Experience:
Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.
Essential Functions:
- Interviews patient to obtain medical history.
- Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
- Assists provider during exam and treatment.
- Directs patient to examination room and prepares patient for examination and treatment.
- Performs liaison duties between patients, Providers, hospital staff, etc.
- Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
- Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
- Routes patient after exam to proper area for visit completion.
- May be required to do phlebotomy.
- May perform high level disinfection, based on departmental equipment
Other Duties:
- Answers telephones and schedules patient appointments.
- Takes messages of a medical nature (requests for prescription refills, test results, etc).
- Performs other clerical functions as necessary.
- Exhibits good telephone etiquette.
- Quotes patient self‐pay balances at time of scheduling.
- Informs patients of their financial obligations.
- Directs patients to the patient representative for assistance with their account.
- Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
- Assists in maintaining appropriate level of supplies.
- Attends and participates in Department meetings, along with contributing to department/office goals.
- Become familiar with ICD‐9 and CPT coding.
- Cleans, stocks, and prepares exam rooms.
- Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.
- Assists with obtaining and processing referral and pre‐certification requirements.
- Maintains confidentiality, respect and consideration of patients and others.
- Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
- Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
- Performs and documents quality control on equipment as required.
Pay ranges from $ 17.40-$25.16 based off experience.
Updated 8.20.25
Salary : $17 - $25