Market Place Supervisor

JOB SUMMARY: This position is responsible for supervising the day-to-day operations of the Market Place and working as part of the Market Place leadership team.

Employment Type: Full-time (1.0 FTE), Non-exempt (Hourly), Benefits-Eligible

Schedule: Rotating shifts (morning/afternoon/evening) Monday - Friday, with one-two weekends a month

• Market Place hours of operation (may vary throughout the year): 7:00am-9:30pm

Pay Range: $18.00-$20.00 per hour

MAIN RESPONSIBILITIES:

Operations and Maintenance

• Supervise the day-to-day operations of the Market Place.
• Ensure that service, sanitation, and food products meet quality standards.
• Monitor food and supply levels and coordinate orders for future service periods.
• Coordinate scheduled and emergency maintenance with service and production schedules and communicate updates to Dining Service staff.
• Maintain a neat and clean work environment and professional appearance.
• Maintain professional service standards as established by the Director and Assistant Director of Dining Service.

Supervision and Training

• Train, supervise, and provide leadership and work direction to regular and student employees.
• Assist in the training, evaluation, and discipline of regular and student staff.
• Collaborate with the Assistant Director of Dining Service to provide input on scheduling of full-time, part-time, and student employees.
• Organize workflow and ensure employees understand assigned duties and delegated tasks.
• Serve as a positive role model for all Dining Service staff.
• Work through unit personnel to accomplish departmental goals and obligations.

Team Collaboration and Customer Service

• Serve as back-fill support for any open stations within the Dining Center.
• Demonstrate the ability to work effectively in a team setting, including communication with student employees, supervisors, and other Dining Service staff members.
• Act as a communication link between Dining Service staff, customers, and the Assistant Director of Dining Service.
• Participate in planning meetings with department personnel and supervisory staff.
• Respond to and address customer feedback and concerns in a professional manner.
• Provide excellent customer service to all guests.
• Work as part of the Dining Service Management Team, participating in operational decision-making and supporting Catering/Concessions areas as requested.
• Try new methods and accept suggestions and direction for changes in procedures.
• All other duties as assigned.

Prerequisites

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent.
• Six months experience in a high volume dining service or restaurant or related experience.
• Strong customer service skills with the ability to create a welcoming and positive atmosphere.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Proficiency in maintaining cleanliness and adhering to health and safety standards.
• Experience in a supervisory role within a food service environment, preferred.

Additional Information:

• Physical requirements include the ability to stand for extended periods and lift moderate weights.
• This position has been designated as weather- or emergency-essential. In the event of a closure of the College, it is vital that you report to work if scheduled. You will receive regular pay for the hours normally scheduled to work that day plus your overtime rate at 1 ½ times your regular rate for the actual hours worked during the closing

Application Procedures: To apply for this position, please continue the process on our website, www.gustavus.edu/humanresources/employment to complete the online application and submit a resume, if available.

Gustavus offers competitive and comprehensive benefits which include:

• Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance
• Workplace accommodations for physical or mental health concerns
• Onsite health services
• Free parking, exercise classes, and use of library and athletic facilities
• Paid parental leave
• Employer contribution to retirement savings plan (after one year of employment)
• Tuition scholarships for dependents
• Tuition benefit plan for employees and spouse
• 13 paid Holidays generous PTO plan

Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.

Gustavus Adolphus College is one of the nation’s leading private liberal arts colleges serving approximately 1,800 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.

Contact

Bobbi Sellner | bsellner@gustavus.edu | 507-933-7689

Pay: $18.00 - $20.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20