Demo

Lead Patient Services Specialist

Gundersen Health System
La Crosse, WI Full Time
POSTED ON 5/9/2026
AVAILABLE BEFORE 6/6/2026
Love medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours

40

Be the first point of care that truly makes a difference. Join us as a Lead Patient Service Specialist and help shape an exceptional patient experience from the moment they walk through the door.

What's Available

  • 1.0 FTE (40 hours/week)
  • Schedule: Monday–Friday, 10‑hour day shifts; rotating hours between 6:00 AM–5:00 PM with one weekday off
  • Weekend Rotation: Once every 9 weeks, 6:30am- 5pm
  • Holidays: Rotating
  • Location: On‑site in La Crosse, WI and Onalaska, WI


What You Will Do

  • Provide LOVE MEDICINE to our patients through providing the best first/last impressions with top level customer service.
  • Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.


What You Will Get

  • Starting pay of $19.86/hour more for experience!
  • Shift, weekend, and holiday differentials
  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program
  • Top-rated retirement plan and healthcare benefits
  • Departmental leadership that supports you as you do your best work.
  • Work/Life balance to love what you do and where you live.


What You Need

  • High School Diploma or equivalency
  • 2 years in a Patient Services Specialist position or related work experience


Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

Salary : $20

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Lead Patient Services Specialist?

Sign up to receive alerts about other jobs on the Lead Patient Services Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$90,911 - $112,927
Income Estimation: 
$83,411 - $104,227
Income Estimation: 
$94,486 - $132,161
Income Estimation: 
$94,096 - $118,718
Income Estimation: 
$84,786 - $108,350
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Gundersen Health System

  • Gundersen Health System La Crosse, WI
  • Love medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours 4... more
  • 3 Days Ago

  • Gundersen Health System La Crosse, WI
  • Emplify is seeking a full-time BC/BE Emergency Medicine Physician to join our team serving our critical access hospitals. This role offers the opportunity ... more
  • 3 Days Ago

  • Gundersen Health System La Crosse, WI
  • Love medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours 2... more
  • 3 Days Ago

  • Gundersen Health System La Crosse, WI
  • Love medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours 3... more
  • 4 Days Ago


Not the job you're looking for? Here are some other Lead Patient Services Specialist jobs in the La Crosse, WI area that may be a better fit.

  • Gundersen Health System La Crosse, WI
  • Love medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours 4... more
  • 26 Days Ago

  • Gundersen Health System Onalaska, WI
  • Love medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours 4... more
  • 21 Days Ago

AI Assistant is available now!

Feel free to start your new journey!