What are the responsibilities and job description for the Maintenance Technicians I, II & III position at Gummi World?
About Us
Gummi World is a fast-growing nutraceutical manufacturer in Chandler, Arizona, specializing in high-quality custom gummy formulations for leading brands globally. We operate in an FDA-regulated, cGMP and HACCP-compliant facility running 24 hours a day. Our Maintenance team is the backbone of our production floor — without reliable equipment, nothing ships. If you take pride in keeping machinery running and solving hard problems, you belong here.
The Maintenance Technician is responsible for ensuring that all production, packaging, cooking, and facility equipment at Gummi World operates safely, efficiently, and reliably. This individual performs preventative maintenance, diagnoses and resolves mechanical and electrical failures, supports new equipment installation and qualification, and partners with production teams to minimize downtime. The role spans three levels — Technician I, II, and III — each requiring progressively deeper technical expertise, independence, and leadership. All levels are expected to be hands-on, safety-first, detail-oriented, and solutions-focused every shift.
Positions
This role is posted at three levels. Placement is based on demonstrated experience, certifications, and technical interview assessment.
Key Competencies at Level I:
Equipment Maintenance & Reliability
Gummi World’s Maintenance team is responsible for all equipment across our cooking, production, packaging, and facilities areas:
Education
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Gummi World is a fast-growing nutraceutical manufacturer in Chandler, Arizona, specializing in high-quality custom gummy formulations for leading brands globally. We operate in an FDA-regulated, cGMP and HACCP-compliant facility running 24 hours a day. Our Maintenance team is the backbone of our production floor — without reliable equipment, nothing ships. If you take pride in keeping machinery running and solving hard problems, you belong here.
The Maintenance Technician is responsible for ensuring that all production, packaging, cooking, and facility equipment at Gummi World operates safely, efficiently, and reliably. This individual performs preventative maintenance, diagnoses and resolves mechanical and electrical failures, supports new equipment installation and qualification, and partners with production teams to minimize downtime. The role spans three levels — Technician I, II, and III — each requiring progressively deeper technical expertise, independence, and leadership. All levels are expected to be hands-on, safety-first, detail-oriented, and solutions-focused every shift.
Positions
This role is posted at three levels. Placement is based on demonstrated experience, certifications, and technical interview assessment.
Key Competencies at Level I:
- Basic mechanical aptitude — hand tools, fasteners, lubrication, basic inspections
- Follows preventative maintenance schedules under supervision
- Performs basic equipment cleaning, adjustments, and part replacement with guidance
- Learns and follows LOTO, GMP, and safety procedures
- Assists senior technicians on troubleshooting and installations
- Completes work orders and maintenance logs accurately in NetSuite
- Builds foundational knowledge of conveyor systems, packaging equipment, and production line machinery
- Independently troubleshoots mechanical, electrical, pneumatic, and hydraulic failures
- Reads and interprets schematics, wiring diagrams, and P&ID drawings
- Performs PLC diagnostics and basic program navigation (Allen-Bradley, Siemens, or similar)
- Maintains and repairs conveyor systems, depositors, cooling tunnels, cooking kettles, and packaging lines
- Performs electrical diagnostics: motor controls, VFDs, sensors, junction boxes
- HVAC basic maintenance: filter replacement, belt checks, coil cleaning, refrigerant awareness
- Supports equipment installation, alignment, and commissioning
- Executes and documents IQ/OQ/PQ protocols for new equipment qualification
- Mentors Technician I associates; leads PM completion on assigned equipment
- Manages work orders, equipment history, and PM tracking in NetSuite / CMMS
- Subject matter expert across mechanical, electrical, PLC, HVAC, pneumatic, and hydraulic systems
- Leads complex troubleshooting, root cause analysis, and corrective action implementation
- Programs and modifies PLC logic for process optimization and equipment upgrades (Allen-Bradley, Siemens)
- Designs and executes preventative maintenance programs; identifies reliability improvement opportunities
- Oversees and QCs equipment installation, renovation, and facility construction projects
- Leads IQ/OQ/PQ qualification and documentation for FDA-regulated manufacturing equipment
- Manages relationships with outside contractors, equipment vendors, and parts suppliers
- Trains and develops Technician I and II staff; serves as technical lead on assigned shifts
- Champions LOTO, safety compliance, and GMP maintenance standards across all shifts
- Evaluates equipment end-of-life and provides capital expenditure recommendations to management
Equipment Maintenance & Reliability
- Perform scheduled and unscheduled preventative maintenance on all production, packaging, cooking, and facility equipment
- Inspect machinery daily for wear, misalignment, fluid leaks, unusual noise, temperature, or vibration — escalate findings immediately
- Troubleshoot and repair failures across mechanical, electrical, pneumatic, hydraulic, HVAC, automation, PLC, and PID-controlled systems
- Ensure all equipment operates within manufacturer specifications and Gummi World production standards
- Perform precision repairs on nutraceutical-grade equipment including steam-jacketed cooking kettles, depositors, cooling tunnels, demolding systems, conveyors, filling lines, cappers, labelers, sealers, and packaging machinery
- Respond to production breakdown calls quickly and decisively to minimize downtime and restore line output
- Assist production teams with machine setup, changeovers, and in-shift operational troubleshooting
- Communicate equipment status, repair progress, and return-to-service timelines clearly to production supervisors
- Support shift handoffs with accurate equipment status updates and open work order communication
- Assist with or lead installation, alignment, and commissioning of new manufacturing and packaging equipment
- Inspect newly delivered machinery to verify it meets operational, safety, and cGMP standards before go-live
- Execute and document Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) protocols for FDA-regulated equipment
- Support facility upgrades, construction projects, and infrastructure improvements as directed
- Comply fully with Lockout/Tagout (LOTO) procedures for every piece of equipment before any maintenance, cleaning, or adjustment task — no exceptions
- Follow all OSHA regulations, company safety policies, cGMP requirements, and food safety standards
- Ensure all repaired and returned equipment is safe, clean, and GMP-compliant before releasing to production
- Educate production team members on safe and correct equipment operation
- Document all maintenance activities, parts used, labor hours, and corrective actions in NetSuite and the CMMS accurately and in real time
- Maintain complete equipment service histories; identify and report recurring failure patterns to management
- Complete all required maintenance logs, safety checklists, sanitation records, and qualification documents
- Provide data-driven recommendations for equipment replacement, upgrades, or PM schedule adjustments
Gummi World’s Maintenance team is responsible for all equipment across our cooking, production, packaging, and facilities areas:
- Steam-jacketed cooking kettles & vacuum systems
- Gummy depositors & cooling tunnels
- Demolding & conveyor transfer systems
- Filling machines, cappers & torque systems
- Labelers, sealers & cartoning equipment
- Stretch wrappers & pallet equipment
- Compressed air & pneumatic distribution systems
- HVAC systems (rooftop units, air handlers, exhaust fans)
- Electrical panels, motor controls, VFDs & sensors
- PLC-controlled automation systems (Allen-Bradley / Siemens)
- Boilers, steam lines & hot-hold systems
- CIP / sanitation systems & chemical dosing equipment
- Facility infrastructure (plumbing, lighting, structural)
- Forklifts, scissor lifts & powered industrial equipment
Education
- High school diploma or GED required
- Technical degree, trade school certification, or apprenticeship in industrial maintenance, electrical, HVAC, or mechanical systems is strongly preferred
- Military maintenance MOS or equivalent technical training is highly valued
- See Level I / II / III requirements above. Experience in food, nutraceutical, pharmaceutical, or FDA-regulated cGMP manufacturing environment is strongly preferred for all levels
- Hands-on experience with industrial electrical systems, motors, VFDs, PLCs, pneumatics, hydraulics, and HVAC
- Experience with mechanical fabrication, welding, or construction-level facility work is a plus at all levels
- PLC troubleshooting — Allen-Bradley, Siemens, or similar
- Electrical diagnostics: single & three-phase systems
- Motor controls, VFDs, soft starters
- Pneumatic & hydraulic system repair
- HVAC maintenance & diagnostics
- Precision hand tool and power tool proficiency
- Reading schematics, wiring diagrams & P&IDs
- Conveyor, packaging & filling equipment
- CMMS / NetSuite work order management
- IQ/OQ/PQ qualification documentation
- Welding / fabrication (plus at all levels)
- Microsoft Office / Google Workspace
- Lockout/Tagout (LOTO) — required; training provided if not current
- Electrical license or journeyman card — preferred at Technician II and III
- HVAC certification (EPA 608) — preferred at Technician II and III
- Forklift / scissor lift / aerial work platform certification — preferred; training available
- GMP and food safety certification — required; provided upon hire
- OSHA 10 or OSHA 30 — preferred at Technician III
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