What are the responsibilities and job description for the Intern - Deposit Operations position at Gulf Coast Bank and Trust Company?
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Job Type
Internship
Description
Summary
This full-time position is part of GCB's Summer Internship Program, which is scheduled to run from Monday, May 17th through Friday, July 23rd, potentially extending through mid-August based on the decision of the hiring manager and department. Additionally, interns must participate in a Final Internship Presentation located in New Orleans on Thursday, July 22nd. Candidates must be available for the full duration of the program to ensure a consistent and meaningful learning experience.
The primary function of this position is to review consumer deposit account documentation and identify errors; process account maintenance; and file organization. The individual holding this position must be able to demonstrate consistent top-quality computer and internal customer service skills. Individual must be knowledgeable of deposit account policy, procedures, and regulations. Must be able to work in a “TEAM” environment, which encourages assisting co-workers when necessary to maintain an efficient level of support, while focusing on attention to detail and providing excellent service.
Responsibilities
Skills/Experience/Education
Job Type
Internship
Description
Summary
This full-time position is part of GCB's Summer Internship Program, which is scheduled to run from Monday, May 17th through Friday, July 23rd, potentially extending through mid-August based on the decision of the hiring manager and department. Additionally, interns must participate in a Final Internship Presentation located in New Orleans on Thursday, July 22nd. Candidates must be available for the full duration of the program to ensure a consistent and meaningful learning experience.
The primary function of this position is to review consumer deposit account documentation and identify errors; process account maintenance; and file organization. The individual holding this position must be able to demonstrate consistent top-quality computer and internal customer service skills. Individual must be knowledgeable of deposit account policy, procedures, and regulations. Must be able to work in a “TEAM” environment, which encourages assisting co-workers when necessary to maintain an efficient level of support, while focusing on attention to detail and providing excellent service.
Responsibilities
- Maintain up to date knowledge of deposit account policy and procedures and deposit account regulations that regulate deposit account documentation requirements.
- Process maintenance requests (address changes, COD Renegotiations, Internal Transfers, Account Conversions, etc.)
- Process deletion stop payments – Internal and External.
- Sort/Process returned mail.
- Process verification of deposit requests.
- Review Daily Intranet and Goat Reports.
- Maintain electronic Signature Card Files- including changed, new and closed account documentation.
- Perform other duties as assigned.
Skills/Experience/Education
- Minimum preferred cumulative GPA of 3.0.
- Currently pursuing a Bachelor’s degree or Master’s degree.
- Business Majors preferred.
- Be a highly motivated self-starter who takes initiative.
- Demonstrates strong analytical and problem-solving skills.
- Possesses critical thinking, communication, and teamwork skills.
- Ability to travel if required to perform the essential job functions.
- Ability to work under stress and meet deadlines.
- Ability to read and interpret a document if required to perform the essential job functions
- Prolonged periods of sitting at a desk and working on a computer may be required.
- Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.