Dental Receptionist

Overview
Join a dynamic healthcare team as a Dental Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, verify insurance information, handle medical and dental records, and provide exceptional customer service to ensure a smooth and welcoming patient experience. Your attention to detail and proficiency with various electronic health record (EHR) systems will contribute significantly to the efficiency of our dental practice. This paid position offers an exciting opportunity to be part of a caring, fast-paced environment dedicated to excellent patient care.

Duties

• Greet patients warmly and assist with check-in and check-out processes using dental office management software - Dentrix
• Schedule appointments accurately utilizing dental scheduling systems and coordinate with clinical staff to optimize daily patient flow
• Coordinating referral reports. Sending and receiving reports
• Verify insurance coverage, perform insurance eligibility checks
• Manage patient records by updating medical histories, reviewing documentation for accuracy, and ensuring compliance with HIPAA regulations
• Answer multi-line phone systems professionally, providing information or directing calls appropriately while maintaining excellent phone etiquette

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office support role within a dental or healthcare setting
• Strong knowledge of dental terminology and health information management practices a plus
• Familiarity with electronic health record (EHR) systems such as Dentrix, Eaglesoft, or OpenDental
• Excellent computer skills including proficiency in Microsoft Office suite and typing (including 10-key typing) for data entry and documentation review
• Exceptional customer service skills with the ability to handle patient inquiries professionally over the phone and in person
• Ability to verify insurance benefits accurately and perform insurance verification tasks efficiently
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in managing medical records and clinic documentation
• Prior clinic or dental office experience is highly preferred; familiarity with medical billing, medical coding, office management procedures, and multi-line phone systems is advantageous

Embark on a rewarding career where your administrative expertise helps create a positive environment for patients while supporting the seamless operation of our dental practice. Your dedication ensures every patient receives attentive care from their first visit through follow-up visits.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Professional development assistance

Work Location: In person

Salary : $22 - $25