What are the responsibilities and job description for the WIC PH Infant Care Counselor - #00003481 position at Guilford County?
GUILFORD COUNTY GOVERNMENT
Empower Successful People to thrive in a Strong Community supported by Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter
Description
GENERAL STATEMENT OF DUTIES
This is a paraprofessional position responsible for serving as a role model and support person for pregnant women and new mothers.
DISTINGUISHING FEATURES OF THE CLASS
The Infant Care Counselor promotes the practice of breastfeeding as the ideal method of infant feeding. The employee informs and educates women on the benefits of breastfeeding to pregnant women, and supports, assists, and counsels breastfeeding mothers. The employee leads breastfeeding support groups and teaches the basics of breastfeeding.
Examples of Duties
Duties And Responsibilities
Essential Duties and Tasks
Knowledge, Skills, And Abilities
Minimum Education and Experience:
High School Graduate with a valid N. C. Driver License before hired and completion of Breastfeeding Peer Counselor course approved by the state of North Carolina must be completed within 15 months of hire date. Prior training or experience in breastfeeding required.
Preferred Qualifications
Bilingual (English and Spanish), Proficiency in Microsoft Office Suite, and Customer Services Experience
Assessment
A Computer Skills Assessment will be given as part of the panel interview process, if selected.
Supplemental Information
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note
This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.
We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01
Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.
Do you have a valid North Carolina Driver's License?
Do you have personal or work related WIC experience, preferably in the public health? (All experience must be documented in the Work Section of the application).
How many years of personal experience do you have breastfeeding?
Please describe your professional experience and knowledge of breastfeeding and training others about breastfeeding.
06
Please explain why you feel passionate about helping moms succeed at breastfeeding?
07
Are you Bilingual (English and Spanish)?
Do you understand that proficiency in Microsoft Office Suite and Customer Service is necessary for this position?
Please describe your professional work experience with Microsoft Office Suite and in Customer Service.
10
Do you understand that prior training or experience in breastfeeding is required for this position?
Do you understand that completion of the Breastfeeding Peer Counselor course approved by the State of NC must be completed within 15 months of your hire date?
Are you currently licensed as a foster parent through Guilford County DHHS or any other private or public agency?
Are you currently fostering any children in your home?
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.
Empower Successful People to thrive in a Strong Community supported by Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter
Description
GENERAL STATEMENT OF DUTIES
This is a paraprofessional position responsible for serving as a role model and support person for pregnant women and new mothers.
DISTINGUISHING FEATURES OF THE CLASS
The Infant Care Counselor promotes the practice of breastfeeding as the ideal method of infant feeding. The employee informs and educates women on the benefits of breastfeeding to pregnant women, and supports, assists, and counsels breastfeeding mothers. The employee leads breastfeeding support groups and teaches the basics of breastfeeding.
Examples of Duties
Duties And Responsibilities
Essential Duties and Tasks
- Calls women to encourage initiation and increase duration of breastfeeding.
- Answers breastfeeding hotline calls to address questions or concerns about breastfeeding
- Performs breastfeeding weight checks to determine the success of breastfeeding.
- Individually counsels and assists mothers with basic lactation issues.
- Identifies situations that require referral to a breastfeeding specialist.
- Assists mothers at home as determined by departmental policy and standard protocol.
- Loans, tracks, and cleans pumps issued to breastfeeding mothers.
- Issues vitamin D supplements.
- Documents, records, and reports daily activities as required by the Infant Care Counselor Program Manual, Health Department Policy Manual, and WIC and Nutrition Policy and Procedure Manual.
- Successfully completes required breastfeeding training, attends agency and departmental meetings and staff development opportunities.
Knowledge, Skills, And Abilities
- Knowledge of breastfeeding and basic lactation management.
- Knowledge of WIC breastfeeding policies and procedures.
- Knowledge of social, economic, and cultural influences.
- Knowledge of community resources and other agency programs.
- Knowledge of manual, pedal, and electric breast pumps.
- Ability to communicate clearly and accurately in presenting information to clients and make referrals to breastfeeding specialists.
- Ability to observe, listen, and build interpersonal relationships and counsel clients with improper feeding techniques.
- Ability to operate weight and height equipment and read incremental measurements.
- Ability to read, write, and comprehend oral and written communication
- Ability to operate computer, phone, audio-visual equipment.
Minimum Education and Experience:
High School Graduate with a valid N. C. Driver License before hired and completion of Breastfeeding Peer Counselor course approved by the state of North Carolina must be completed within 15 months of hire date. Prior training or experience in breastfeeding required.
Preferred Qualifications
Bilingual (English and Spanish), Proficiency in Microsoft Office Suite, and Customer Services Experience
Assessment
A Computer Skills Assessment will be given as part of the panel interview process, if selected.
Supplemental Information
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note
This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.
We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01
Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.
- No formal education
- High School Diploma or GED
- Associate's Degree (AA, AS)
- Bachelor's Degree (BA, BS)
- Master's Degree or higher (MA, MS, Ph.D., etc.)
Do you have a valid North Carolina Driver's License?
- Yes
- No
Do you have personal or work related WIC experience, preferably in the public health? (All experience must be documented in the Work Section of the application).
- Yes
- No
How many years of personal experience do you have breastfeeding?
- No breastfeeding experience
- Less than 1 year
- 1 year less than 2 years
- 2 years less than 3 years
- 3 years or more
Please describe your professional experience and knowledge of breastfeeding and training others about breastfeeding.
06
Please explain why you feel passionate about helping moms succeed at breastfeeding?
07
Are you Bilingual (English and Spanish)?
- Yes
- No
Do you understand that proficiency in Microsoft Office Suite and Customer Service is necessary for this position?
- Yes
- No
Please describe your professional work experience with Microsoft Office Suite and in Customer Service.
10
Do you understand that prior training or experience in breastfeeding is required for this position?
- Yes
- No
Do you understand that completion of the Breastfeeding Peer Counselor course approved by the State of NC must be completed within 15 months of your hire date?
- Yes
- No
Are you currently licensed as a foster parent through Guilford County DHHS or any other private or public agency?
- Yes
- No
Are you currently fostering any children in your home?
- Yes
- No
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.
- Yes
- No
- Required Question
Salary : $4 - $45