Demo

Mail Assistant

Guilford County
Greensboro, NC Full Time
POSTED ON 6/27/2026
AVAILABLE BEFORE 7/26/2026
GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Transparency & Communication | Equity & Inclusion | Accountability

Service & Outcomes Excellence | Our People Matter

Description

GENERAL STATEMENT OF DUTIES

Performs a variety of duties in the routing and distribution of mail for the county government.

DISTINGUISHING FEATURES OF THE CLASS

Responsible for the pickup, sorting, processing, and distribution of all in-coming and outgoing county mail, both intra-office and via U.S. Postal Service for assigned county departments. Maintains and operates postal equipment and meters as well as maintaining records of postal usage. Picks up and delivers supplies and packages to assigned county departments. Decisions require selecting the most appropriate and cost effective delivery method, and determining disposition of improperly addressed mail. Employees assigned to one of two driving or one walking mail delivery routes. Responsible for routine daily maintenance checks of gas, oil, water, etc. for assigned county vehicle. Work is performed under the general supervision of the Building Operations Manager and is reviewed periodically for adherence to departmental policies and by overall efficiency of the mail distribution system.

Examples of Duties

Duties And Responsibilities

Essential duties and responsibilities include, but are not limited to:

  • Sort incoming mail by departments and delivers and picks up mail from all county departments on a scheduled basis.
  • Sorts the mail that is picked up from the U.S. Postal Service.
  • Picks up and delivers Greensboro Clerk of Court's suitcases to transport court documents to the High Point Courts.
  • Operates electronic scales for weighing mail and uses Pitney Bowes or other postal meters to stamp mail.

RECRUITMENT STANDARDS

Knowledge, Skills, And Abilities

  • Working knowledge of county mail procedures, operations, equipment, and schedules.
  • Ability to learn federal postal guidelines and procedures such as weight classes, postal rates, postal zones and zone rates for excess weights.
  • Ability to maintain effective working relationships with various departments of county government.
  • Physical strength sufficient to handle heavy packages up to 50 pounds, supplies, and mail bags.
  • Ability to operate a motor vehicle.
  • Ability to read and write.

Typical Qualifications

Minimum Qualifications

High school graduation or equivalent and any combination of experience and training which provides the required knowledge, skills, and abilities.

Special Requirements

  • Must have a valid North Carolina driver's license.
  • Subject to overtime, calls back to work for urgent/emergency situations and work during inclement weather.

Supplemental Information

Driving Is Essential

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note

This generic class description gives an overview of the job class, its job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

We are excited about the opportunity of having you as a prospective new employee!

You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.

01

Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

  • No formal education
  • Some High School, No Diploma/GED
  • High School Diploma or GED
  • Associate's Degree (AA, AS)
  • Bachelor’s Degree (BA, BS)
  • Master’s Degree (MA, MS, MBA, etc.)
  • Professional degree (JD, MD, DVM, etc.)
  • Doctoral Degree (PhD, EdD, etc.)

02

Do you have a valid NC Driver's License, or the ability to obtain one?

  • Yes
  • No

03

How many years of experience do you have in letter, mail, or package delivery? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment/Work History section of your employment application

  • No experience
  • Less than 1 year of experience
  • 1 year of experience, but less than 3 years of experience
  • 3 years of experience, but less than 5 years of experience
  • 5 years of experience, but less than 7 years of experience
  • 7 years of experience, but less than 9 years of experience
  • 9 years of experience, but less than 10 years of experience
  • 10 or more years of experience

04

In your own words clearly describe your experience (company name, job duties, etc.) working in letter, mail, or package delivery or a combination of experience and training which provides the required knowledge, skills, and abilities to complete the position?

  • If you have no experience, please type "Not Applicable" or "N/A."
  • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.
  • You must also clearly state your experience in the Employment / Work History section of your employment application

05

Do you understand that this position is subject to overtime, calls back to work for urgent/emergency situations and work during inclement weather

  • Yes
  • No

06

Guilford County requires employees to reside within a two-hour driving radius of Guilford County. Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important: Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

  • I currently reside within a two-hour driving radius of Guilford County
  • I am willing and able to relocate to meet the two-hour residency requirement
  • No

07

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

  • Yes
  • No
  • Required Question

Salary : $4 - $45

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