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Mail Assistant

Guilford County Government
Greensboro, NC Full Time
POSTED ON 6/27/2026
AVAILABLE BEFORE 8/26/2026

GUILFORD COUNTY GOVERNMENT


Transparency & Communication | Equity & Inclusion | Accountability

Service & Outcomes Excellence | Our People Matter


Description

GENERAL STATEMENT OF DUTIES

Performs a variety of duties in the routing and distribution of mail for the county government.

DISTINGUISHING FEATURES OF THE CLASS

Responsible for the pickup, sorting, processing, and distribution of all in-coming and outgoing county mail, both intra-office and via U.S. Postal Service for assigned county departments. Maintains and operates postal equipment and meters as well as maintaining records of postal usage. Picks up and delivers supplies and packages to assigned county departments. Decisions require selecting the most appropriate and cost effective delivery method, and determining disposition of improperly addressed mail. Employees assigned to one of two driving or one walking mail delivery routes. Responsible for routine daily maintenance checks of gas, oil, water, etc. for assigned county vehicle. Work is performed under the general supervision of the Building Operations Manager and is reviewed periodically for adherence to departmental policies and by overall efficiency of the mail distribution system.

Examples of Duties

DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include, but are not limited to:

  • Sort incoming mail by departments and delivers and picks up mail from all county departments on a scheduled basis.
  • Sorts the mail that is picked up from the U.S. Postal Service.
  • Picks up and delivers Greensboro Clerk of Court's suitcases to transport court documents to the High Point Courts.
  • Operates electronic scales for weighing mail and uses Pitney Bowes or other postal meters to stamp mail.

RECRUITMENT STANDARDS
Knowledge, Skills, and Abilities

  • Working knowledge of county mail procedures, operations, equipment, and schedules.
  • Ability to learn federal postal guidelines and procedures such as weight classes, postal rates, postal zones and zone rates for excess weights.
  • Ability to maintain effective working relationships with various departments of county government.
  • Physical strength sufficient to handle heavy packages up to 50 pounds, supplies, and mail bags.
  • Ability to operate a motor vehicle.
  • Ability to read and write.

Typical Qualifications

Minimum Qualifications

High school graduation or equivalent and any combination of experience and training which provides the required knowledge, skills, and abilities.

Special Requirements

  • Must have a valid North Carolina driver's license.
  • Subject to overtime, calls back to work for urgent/emergency situations and work during inclement weather.

Supplemental Information

Driving is Essential
Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note

This generic class description gives an overview of the job class, its job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.


Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

Salary.com Estimation for Mail Assistant in Greensboro, NC
$36,064 to $44,659
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