What are the responsibilities and job description for the Customer Service & Dispatch Coordinator position at Guild Garage Group?
Customer Service & Dispatch Coordinator
Raynor Overhead Doors & Gates – Pearl City, HI
$21/hour Full Benefits 401(k) Match
Monday–Friday | 6:30 AM – 3:00 PM
Pearl City, Oahu
Looking for a stable career with a local company that values teamwork, growth, and work-life balance?
Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu.
This is more than a typical customer service role — you'll be the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly.
Why people love this role:
✔ Consistent weekday schedule — no nights or weekends
✔ Full medical, dental, and vision benefits
✔ 401(k) with company match
✔ Paid holidays & PTO
✔ Friendly local team culture
✔ Career growth opportunities
✔ Hands-on training provided
- Coordinate technician schedules and appointments
- Answer customer calls and provide updates
- Support dispatching and daily operations
- Keep service records accurate and organized
- Help create smooth, positive customer experiences
- Strong communication and organizational skills
- Ability to multitask and stay calm under pressure
- Positive attitude and team-first mindset
- Customer service, scheduling, or dispatch experience preferred
- Experience in home services is helpful but not required — we'll train the right person.
Ideal candidates are dependable, organized, and enjoy helping both customers and teammates succeed.
Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Overhead Doors and Gates may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
- This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
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Salary : $21