What are the responsibilities and job description for the Night Lobby Porter position at Guest Services, Inc.?
Compensation Amount:
Overnight position. Keep public areas and grounds of hotel clean, take guests' baggage to and from hotel parking lot and rooms, assist front desk staff in various guest service responsibilities. Maintain appearance of hotel floors. Assist in security for staff and guests. This position reports to the Front Desk Manager.
Job Description:
Wage: $ $18.80
Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available
ESSENTIAL FUNCTIONS
Work overnight shift, approximately 10:00pm to 6:00am.
Greet hotel guests and park visitors in a friendly manner, provide information and services including carrying baggage to and from parking lot and rooms.
Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, maintaining hotel lobby.
Vacuum, sweep, mop, and buff all floor surfaces on hotel ground floor. Periodically deep clean.
Clean and sanitize all ground floor rest rooms; replenish rest room supplies.
Replenish fireplace wood supply from storage; lay and maintain fire.
Clean windows as needed/ requested .
Check guests into hotel when front desk is not staffed during overnight hours.
Assist night security in providing security in the hotel for guests and employees by making sure doors are locked as needed.
Resolve guest concerns and complaints within scope of authority; refer to management as appropriate .
Performs such other related duties as directed or required .
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Partial High School; High School Diploma/G.E.D. equivalent preferred.
Strong sanitation habits including attention to detail.
Able to recognize when a problem has occurred and report it to management.
Able to work alone and with little or no direct supervision, using a checklist.
Able to work overnight shifts.
¯ PHYSICAL AND MENTAL REQUIREMENTS
Moving about to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently , or otherwise move in a constantly changing environment.
Lift, carry, and push up to 20 lbs. regularly, 25-30 lbs. frequently , and up to 50 lbs. occasionally.
Able to use floor buffing machine.
Able to stand for extended periods and to climb steps regularly while carrying a heavy load.
Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English.
Physical presence at the job site is essential to perform job dutie s.
¯ EQUIPMENT USED
General custodial equipment including vacuum, mop, broom, variety of cleaning chemicals and supplies
Special custodial equipment including floor buffing machine
Required Personal Protective Equipment used
Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment
Salary : $19