What are the responsibilities and job description for the Hotel Event Coordinator position at Guest Services, Inc.?
The DoubleTree Suites by Hilton Naples is seeking an organized, service-focused Event Coordinator to support our Sales and Catering team in delivering seamless meetings, conferences, and social events. This role coordinates event details from planning through execution while also supporting the daily administrative functions of the sales office. The Event Coordinator helps ensure clear communication, organized documentation, and exceptional guest experience.
Job Description:
What You’ll Do -
Coordinate event details including meeting space, menus, room blocks, audiovisual needs, and event timelines. Serve as a welcoming point of contact for clients throughout the planning process and respond to requests with professionalism and care.
Prepare and distribute Banquet Event Orders (BEOs) and event documentation, ensuring details are accurate and communicated to operational departments. Provide support before, during and after events as needed.
Manage wedding and group room blocks, including guest communication, reservation coordination, and assisting clients and guests with rooming details.
Support the Sales department with administrative responsibilities including preparing contracts and correspondence, maintain accurate records in the sales system, and assisting with office coordination and reporting.
What We’re Looking For -
We’re looking for someone who enjoys working with people and thrives in a fast-paced hospitality environment.
- 1 -3 years of hotel or hospitality experience preferred
- Strong organizational and communication skills
- Attention to detail and ability to manage multiple priorities
- Proficiency with Microsoft Office; hotel sales system experience a plus
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.