What are the responsibilities and job description for the Front Desk Staff position at Guest Malach Eye Specialists?
Guest Malach Eye Specialists is seeking a friendly, organized, and compassionate Front Desk / Patient Service Representative to join our team as we open a brand-new ophthalmology practice serving the St. Clair Shores community.
We are looking for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering an exceptional patient experience from the moment patients walk through our doors.
Responsibilities
- Greet patients with professionalism and warmth
- Answer and direct incoming phone calls
- Schedule appointments and manage provider calendars
- Check patients in and out efficiently
- Verify insurance eligibility and collect copays
- Register new patients and update demographic information
- Scan and maintain accurate electronic medical records
- Communicate with patients regarding appointments, referrals, and testing
- Coordinate with clinical staff to keep the office running smoothly
- Maintain a clean, welcoming, and organized reception area
- Perform other administrative duties as needed
Schedule
- Full-time preferred
- Monday–Friday
- No evenings
- No weekends
- PTO
- Paid holidays
Pay: Up to $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $23