What are the responsibilities and job description for the Business Development Operations Manager position at Guardz?
Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 100 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform, and continue to grow and expand our team, our partnerships and our revenue.
We’re looking for a Business Development Operations Manager to drive the technical engine of our business development team. As a rapidly scaling post-Series B cybersecurity startup, we need someone who can not only connect the strategic dots between business development initiatives and sales outcomes but also architect and maintain the systems that make that visibility possible and scalable. You’ll be responsible for the integration, automation, and optimization of our business development technology, and work closely with stakeholders across Marketing, Product, Sales, and Data. You’ll play a critical role in enabling high-performance, data-driven business development through process design & performance analytics.
This is a unique opportunity to help shape the operational backbone of a high-growth startup operating at the forefront of cyber protection for SMBs.
Responsibilities
- Build and maintain processes and reports/dashboards to monitor reps productivity, and quota attainment.
- Ensure data hygiene, enrichment, and compliance with our company’s standards.
- Connect and orchestrate tools across the GTM stack to maximize leverage (CRM, Sales Engagement, Dialers, Data Enrichment, Sales Intelligence, Sales Coaching)
- Support in creating and maintaining quotas and comp plans for bizdev teams
- Partner with RevOps, SalesOps and MarketingOps to ensure seamless data flow and alignment to lead lifecycle management across platforms
- Drive process efficiency through automation and integrations, including custom scripts and API connections.
- Partner with sales and marketing to translate signals into plays that convert.
- Automate repetitive GTM workflows and improve operational efficiency.
- Oversee and enforce proper software usage of reps ensuring accurate reporting and information input.
- Continuously explore and test new approaches to drive growth, efficiency, and scalability in our Bizdev motion.
- Optimize and streamline processes, bringing innovative ideas and improvements that help the team work smarter, cleaner, faster and better. Leverage emerging technologies, including AI, to enhance workflows, automate tasks, and deliver better outcomes.
- Bring a creative, solutions-oriented mindset, challenging the status quo and finding smarter ways to achieve impact.
Requirements
- 5 years of experience in Sales Operations in an outbound environment, within a SMB SaaS arena (startup experience strongly preferred) hands-on experience with Hubspot.
- Solid understanding of CRM system, including data models and dashboarding.
- Experience managing integrations between sales tech stack tools (e.g. Gong, Orum, SalesLoft, Zoom, Apollo, clay, etc.) via native connectors, middleware (e.g. Zapier, Make.com), or APIs
- Strong analytical skills and the ability to translate complex data into actionable insights. (Familiarity with SQL and Python is an advantage).
- Experience in lead lifecycle management, forecasting models and A/B testing is a big advantage
- Tech-Savvy: Feeling good within technical workflows and environments,
- Curiosity: Have a strong appetite in learning new systems and tools, checking out new approaches and keep on learning constantly.