Property Manager

Guardian Property Management, LLC is seeking a full-time Property Manager to lead the day-to-day operations of our Saint Joseph, MO portfolio. This role is ideal for a detail-oriented, high-ownership individual who thrives in a fast-paced environment, communicates professionally, and consistently follows through.

The ideal candidate is someone who not only manages properties well, but who also thinks in systems and can help us refine operations as we grow. For high-performing individuals, this role offers a clear advancement path into expanded operations leadership responsibilities.

Key Responsibilities

Property & Tenant Management

• Advertise and market vacant units to attract qualified tenants.
• Conduct property showings and process applications.
• Manage leasing agreements and ensure full compliance with policies.
• Maintain timely, professional communication with tenants.
• Document and enforce lease violations.
• Coordinate move-ins and move-outs to ensure smooth transitions.

Maintenance Coordination

• Ensure properties meet health, safety, and regulatory standards through regular inspections.
• Manage the full work order cycle from creation → delegation → follow-up → completion.
• Communicate effectively with maintenance technicians and vendors.
• Maintain accurate records of inventory, supplies, and completed work.
• Elevate complex issues to the Senior Property Manager as appropriate.
• Be in the rotation of GPM Staff with the on-call emergency maintenance phone.

Financial Oversight

• Manage accounts payable and receivable for assigned properties.
• Perform monthly bank reconciliations.
• Complete CAM reconciliations when needed.
• Utilize AppFolio for bookkeeping, financial tracking, and tenant management.
• Partner with leadership on property budgets and operational planning.

Customer Service & Stakeholder Communication

• Deliver exceptional customer service to tenants, owners, and vendors.
• Proactively communicate issues, updates, and opportunities for improvement.
• Use Google Workspace and Appfolio to maintain organized digital documentation.

Leadership, Systems, & Continuous Improvement

• Help build and refine SOPs, processes, and checklists that support portfolio efficiency.
• Lead maintenance technicians, property associates, vendors and contractors with clear expectations and accountability.
• Collaborate with the Senior Property Manager to improve cross-market operations.
• Meet or exceed KPIs including occupancy targets, delinquency management, and work order cycle times.

Success in This Role Looks Like

• Properties maintained at or above 95% occupancy.
• Tenant concerns responded to within 24–48 hours.
• Work orders completed promptly with minimal backlog.
• Owner communication that is proactive, accurate, and timely.
• Zero major financial reporting errors month-to-month.
• Smooth coordination and communication across teams and regions.

Skills & Qualifications

Experience & Education

• Proven experience in property management, leasing, or maintenance coordination preferred.
• High school diploma required; Bachelor’s degree in business, real estate, or related field preferred.
• Real estate license is a plus.

Technical Skills

• Proficiency with AppFolio (preferred) or similar property management software.
• Strong digital organization skills; proficiency with Google Workspace.
• Basic knowledge of building systems (HVAC, plumbing, electrical).

Personal Attributes

• Highly organized with strong follow-through.
• Emotionally intelligent communicator capable of tactful conflict resolution.
• Process-oriented mindset with the ability to improve systems.
• Self-motivated and able to work independently with minimal oversight.
• Ethical, confidential, and professional in all interactions.

Compensation & Benefits

Pay Structure

• Competitive salary based on experience and qualifications.
• Possible Performance bonus opportunities tied to KPIs (occupancy, delinquency, efficiency, rent collected, portfolio growth).

Schedule

• Full-time during standard business hours.
• Occasional evening or weekend availability based on operational needs.
• Help with Unit turnovers in Maryville, MO during peak season.

Location Requirements

• Must reliably commute to Saint Joseph, MO.
• Occasional travel to Maryville or other properties for team coordination.

Additional Benefits

• Opportunities for professional development and career growth.
• Clear advancement path for high-performing candidates.

Application Requirements

• Valid driver’s license and reliable transportation.
• Willingness to undergo a background check.
• OSHA 10 certification is a plus.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Flexible schedule
• Parental leave

Work Location: In person

Salary : $50,000