What are the responsibilities and job description for the Inside Sales Associate – Modular Structures position at Guardian Booth?
About Us
Guardian Booth is a rapidly growing, industry-leading manufacturer of prefabricated structures, headquartered in Waynesboro, PA. We deliver nationwide and export to Canada and Mexico. Our mission is to design, engineer, manufacture, and deliver top-quality prefabricated structures tailored to each customer’s unique needs.
Our sister company, Homes by Keystone, brings over 55 years of experience in modular home manufacturing, serving over 40 counties across PA, MD, WV, and VA. Together, we are committed to delivering exceptional value, service, and custom-built solutions.
Learn more:
www.guardianbooth.com / www.homesbykeystone.com
About the Role
We’re seeking a motivated and detail-oriented Inside Sales Associate to join our growing team. This role is ideal for someone with a strong customer service mindset, excellent communication skills, and a desire to thrive in a fast-paced, team-driven environment.
As an Inside Sales Associate, you’ll serve as a key point of contact for inbound inquiries, provide product guidance, support the sales team, and help convert leads into satisfied customers. You will play an integral role in driving sales growth and ensuring a positive customer experience from first contact through order placement.
This position reports directly to the Sales Manager and is based at our Waynesboro, PA facility.
Key Responsibilities:
Handle inbound sales inquiries via phone, email, and website, providing timely and professional responses.
Understand customer needs and offer tailored solutions for prefabricated structures and modular homes.
Assist in generating quotes, preparing proposals, and following up on leads and opportunities.
Collaborate with the operations and engineering teams to provide accurate technical information.
Maintain CRM records with up-to-date client communication and opportunity tracking.
Educate customers on product features, customization options, pricing, and lead times.
Support the outside sales team in managing accounts and preparing documentation.
Help coordinate revisions and updates to customer orders based on feedback.
Contribute to a positive, solution-oriented team culture focused on growth and customer satisfaction.
Qualifications:
2–3 years of inside sales, customer service, or sales support experience—ideally in construction, manufacturing, or a related industry.
Strong communication skills—both verbal and written—with the ability to explain products clearly.
Proficiency with CRM tools, Microsoft Office, and general comfort with technology.
Self-motivated, detail-oriented, and able to manage multiple priorities efficiently.
Team player with a collaborative spirit and a passion for delivering great customer service.
Knowledge of construction or prefabricated structures is a plus.
Preferred Skills (Not Required but a Plus):
Experience in the modular or prefab construction industry.
Familiarity with drafting software (AutoCAD, Revit, SketchUp).
Ability to read blueprints or technical drawings.
Understanding of the building permitting or construction process.
Compensation & Benefits:
Pay: $20.00–$22.00 per hour (based on experience)
Benefits:
Health, Dental, and Vision Insurance
Life Insurance
Paid Time Off
Monday–Friday Schedule (8-hour shifts)
Work Location:
In-person at our Waynesboro, PA headquarters.
Experience Required:
Minimum 3 years in sales (preferably in construction-related industries)
Ready to Join Us?
If you're eager to be part of a collaborative team and want to make a meaningful impact in a growing company, we’d love to hear from you!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Commission pay
- Monthly bonus
- Yearly bonus
Work Location: In person
Salary : $20 - $22
