Social Media Coordinator

Who we are:

GR Affinity, LLC (“Guaranteed Rate Affinity”) is a joint venture between Guaranteed Rate, Inc (NMLS: 2611) and Anywhere Real Estate Inc. Through this joint venture, GR Affinity provides mortgage origination services to the clients of more than 700 Coldwell Banker and select Sotheby’s International Realty offices owned by NRT LLC, a subsidiary of Anywhere Real Estate Inc. and the nation’s largest residential real estate brokerage company. In addition, Guaranteed Rate Affinity markets its services to consumers and unaffiliated realtor referral sources.

Compensation: $23.08/hr plus bonus

Location: 348 West 14th St, 2nd Floor, New York, NY 10014

Responsibilities

• Manage and maintain the Social Media team inboxes. Responsibilities include managing both Loan Officer and internal questions about both social & the program. Questions could include, but not limited to:
• Social media platform and program updates
• Questions regarding social media strategies
• Any issues with platform and/or program access
• Questions regarding Web Marketing within CRM systems
• Schedule and execute content for the Social Media program by utilizing content calendars (i.e. Smartsheet) and the content publishing tool (i.e. Sprinklr).
• Support Social Media Manager with Bi-Weekly Social Media Trainings. Responsibilities include, but are not limited to:
• Writing Social Media Tip of the Week for internal emails
• Creating and executing weekly articles via Sharepoint
• Creating bi-weekly training decks using PowerPoint
• Support Social Media Manager with internal Social Media team web page. Responsibilities include, but are not limited to:
• Updating and creating PDF guides
• Utilizing Loom to create How-To videos
• Maintain and manage approvals within our CRM content library (Total Expert)
• Understand all relevant internal tools (i.e. Evocalize, Total Expert, etc.) to best support Loan Officers in their digital online efforts

Qualifications

• Bachelor’s degree preferred
• 2-4 years’ full-time work experience
• Must have a Facebook account and basic understanding of Facebook Pages (Classic and New Experience), LinkedIn and Instagram.
• TikTok, X and Threads experience is a plus.
• Customer service experience a must. Must have strong verbal skills.
• Understanding of content publishing systems (Sprinklr, Sprout Social or Hootsuite preferred)
• Must have experience in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel and Sharepoint)
• Strong written skills. Experience writing captions, briefs, creating PowerPoint decks, blog articles, etc.
• Must have strong work ethic, organizational skills, ability to adapt and to work with a team
• Must have strong computer skills and ability to learn new programs/systems quickly.
• Bonus: Experience with Smartsheet, Workfront and Total Expert

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

In addition, the Company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Applications are being accepted on an ongoing basis.

Guaranteed Rate Affinity is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.