Quality Control Analyst I

The world isn’t standing still, and neither is GTL! We’re moving quickly, continually evaluating our business practices and taking steps to better serve customers’ evolving needs.

Now is an ideal time to join our team as a Quality Control Analyst. You will find challenge and reward in our culture of innovation, support, and balance. You will be on the front line of our technology initiatives while working in a dynamic environment with constant growth.

Our collaborative environment is designed to support you and all our team members, and our innovative resources and growth opportunities mean there’s always something new to learn. We empower our employees to create better ways of working through more intentional use of communication and collaboration practices, processes, and tools. You’ll do all this in an environment of excellence, trust, and to the highest ethical standards.

This position is required to work on-site in our Chicagoland (Glenview, IL) office most days. Everyone receives 3 flexible remote days per month and 6 additional Friday PTO days each year! And, we offer half-day Fridays - every Friday!

This is what you'll be doing:

• Partner with our web, mobile, and internal development teams, building and executing various test cases against multiple platforms to ensure accuracy.
• Identify, document, communicate, and manage identified defects through resolution.
• Handle production issues and provide user assistance as needed.
• Utilize Jira and Confluence for tracking and documentation.
• Work within an Agile framework to ensure efficient project management and delivery.

What you should bring to the role:

• Strong analytical and organizational skills with a penchant for anticipating and finding problems.
• A passion and instinct for determining the cause of identified issues.
• Critical thinking skills essential to developing thorough and complete test combinations into a comprehensive test plan.
• Desire and ability to work independently as well as to collaborate with your team when supporting larger projects.
• Comfort with multi-tasking and adjusting priorities in a dynamic work environment.

Experience that will give you a head start on our team:

• Experience in the insurance or financial services industry.
• Knowledge of EXL LifePro administration system and processes.
• Knowledge of OnBase administration system and GTL workflows and processes.
• Experience building and executing test cases in tools such as TestComplete, Selenium, Katalon, Appium, etc.
• Proficiency in using Jira and Confluence.
• Experience working within an Agile framework.

About Us:

Guarantee Trust Life Insurance Company is an A rated insurance company and a longstanding leader in the life and accident & health (A&H) insurance. In business since 1936, Guarantee Trust Life Insurance Company was founded on the two fundamental principles of quality products and excellence in customer service. We offer excellent benefits, including a company-sponsored 401(k) and profit-sharing program.

When you join GTL, you will be part of a company that actively participates in and supports our community. We are passionate about personal development, giving back, and supporting the Chicagoland area. Team members are encouraged to participate in self-development projects and volunteer opportunities each year, and are financially recognized for their participation.

The pay range provided is not a guarantee of compensation. The range reflects potential pay for the job grade for this role at the time of this posting. Compensation will depend on several factors such as specific competencies, relevant education and experience, qualifications, and industry certifications. Compensation ranges are subject to change and may be higher or lower than the range described above.

Provided eligibility requirements are met employees will be eligible for the following benefits:

• Medical
• Health Savings Account (including employer contribution)
• Dental
• Vision
• Basic Life Insurance (full premium paid by employer)
• Voluntary Employee, Spouse and Child Life Insurance
• Short-Term and Long-Term Disability
• Paid Holidays
• Paid time off including vacation, personal days, and sick time
  • The amount of time off varies based on tenure and hours worked
• 401(k) and Profit-Sharing retirement plan
  • The company matches contributions up to 2% provided the employee contributes a minimum of 3%
  • The company may make a discretionary contribution to the Profit-Sharing plan

We invite you to learn more about Guarantee Trust Life by visiting our website: www.gtlic.com

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Salary : $53,000 - $70,000