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Sales Administrator (Commercial HVAC & Roofing)

GSM Services
Gastonia, NC Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/11/2026
Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!

About GSM Services

GSM Services is a 4th-generation family-owned business, proudly serving the Greater Charlotte area for nearly 100 years. We’ll celebrate our 100 years in business in 2027, a testament to our stability and commitment to excellence. Our focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC, and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability.

The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.

Now Hiring: Commercial Sales Support Coordinator (HVAC & Roofing)

Join the Team at GSM Services!

Are you organized, detail-oriented, and energized by a fast-paced environment? Do you enjoy connecting with people and supporting a high-performing team? If so, GSM Services has an exciting opportunity for you!

We are seeking a Commercial Sales Support Coordinator to play a key role in supporting our Commercial HVAC and Roofing Sales Departments. This position is essential in helping drive growth, maintain strong customer relationships, and ensure seamless coordination across our commercial teams.

What You’ll Do

  • Schedule and coordinate commercial sales leads and appointments
  • Manage sales team calendars for site visits and meetings
  • Set up sold jobs, including preparing contracts and assisting with permits
  • Follow up with customers on open quotes to help drive sales
  • Maintain and update customer information in company systems
  • Provide required documentation such as W9s and Certificates of Insurance (COIs)
  • Serve as a central point of support for both Commercial HVAC and Roofing sales teams
  • Help connect departments by ensuring accurate, up-to-date information is shared across the organization

What We’re Looking For

  • Strong verbal and written communication skills
  • Customer-focused mindset with a passion for delivering excellent service
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
  • Ability to multitask and stay organized in a dynamic, fast-paced environment
  • Strong interpersonal skills and a team-oriented attitude
  • High school diploma or equivalent

Benefits & Perks

At GSM Services, we believe in taking great care of our team—on and off the job. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including:

  • Paid Time Off (PTO) to recharge and enjoy life outside of work
  • Paid Holidays throughout the year
  • Health Insurance with quality coverage options
  • Dental and Vision Insurance
  • 401(k) Retirement Plan with company support
  • Profit Sharing Program—your contribution helps us grow, and you share in the success
  • Life Insurance paid by the company
  • Short-Term Disability Coverage
  • Company Vehicle (role-dependent)
  • Branded Uniforms provided at no cost
  • Company-Paid Training & Professional Development
  • Tuition Reimbursement to support continued education
  • Apprenticeship Opportunities for skill-building and career progression
  • Recruitment Incentive Bonus Program
  • Gym Membership Program
  • Health & Wellness Program
  • A Supportive, People-First Workplace Culture

Salary.com Estimation for Sales Administrator (Commercial HVAC & Roofing) in Gastonia, NC
$54,356 to $67,254
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