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Description
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The BA will be expected to work in fast paced projects and will be expected to be organized, multi-task, take initiatives and be customer friendly.
BA will work on gathering requirements for an web-based application that will automate a current paper driven process.
EXPERIENCE:
RESPONSIBILITIES:
The BSC will be responsible for:
- gathering and documentation of business requirements,
- creating user interface/user experience mockups, workflows, use cases, user stories,
- user documentation for training purposes,
- test scripts and test plans.
Skills required:
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.
- 4-year college degree or equivalent study required
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Top Skills
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Required/Desired Skills
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Skill
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Required /Desired
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Amount
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of Experience
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Experience with developing systems via a structured SDLC methodology including Agile methodology.
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Required
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5
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Years
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Experience with developing various documentation including BRD, FRD, Use Cases, User Stories etc.
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Required
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5
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Years
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Experience in developing UI/UX mockups and workflows using Visio and other design tools (Adobe XD preferred).
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Highly desired
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5
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Years
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Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
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Required
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5
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Years
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Experience in writing test plans and test scripts and conducting various testing.
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Required
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5
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Years
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Experience in creating user training manuals and conducting user training and demos.
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Highly desired
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5
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Years
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Ability to analyze complex business processes and workflows and propose areas for improvement.
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Required
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5
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Years
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4-year college degree
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Required
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4
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Years
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Customer service/end user support/helpdesk support experience preferred.
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Nice to have
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4
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Years
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