What are the responsibilities and job description for the Senior Unified Communications Engineer position at GRVTY?
- Requires an active TS/SCI Security Clearance****
The Unified Communications Senior Engineer is responsible for the design and development of Unified Communications voice, video and Collaboration networks. Will work with Unified Communications Engineering resources to ensure proper delivery of functional systems and additionally assist in troubleshooting Unified Communications voice/video system clusters and endpoints. Quickly respond to issues regarding software application/hardware related issues, resolve on the spot problems. Able to replicate issues for internal analysis/diagnosis and prepare/proofread technical documentation accurately depicting the problem and/or solution for feedback to developer/vendor and program.
What You'll Be Owning
- Analyzes Unified Communications voice, video and collaboration networks including Engineering, planning, designing, evaluating, selecting, and upgrading systems and protocol suites
- Design, develop and execute Cisco collaborated endpoint technologies to include Cisco VoIP endpoints, Cisco Codecs, DX and RoomKits Collaborated Meeting Rooms (CMS) Cisco Unified Communications Call Manager (CUCM) version 14 or higher Cisco Unified Communications Manager IM and Presence (Jabber)
- Plans system updates and schedules outages.
- Configures systems and user environments
- Provides direction in the development of continued technologies, system engineering and tasking related to Unified Communications and other User Facing Services
- Identifies, analyzes and resolves system problems
- Knowledge in Microsoft Excel, Visio and other office suites
- Maintains current working knowledge of relevant system technologies
- Participates in special projects as required
- Provides guidance and work leadership to less-experienced systems engineers
- Develop procedures and documentation for managing, deploying and implementing multiple baseline hardware/images and system updates
- Bachelor’s Degree in Computer Science, Engineering (or a related technical discipline) and a minumum of 10 years of experience, or the equivalent combination of education, technical certifications or training, or military /work experience
- Cisco CCNP Collaboration certified or equivalent knowledge
- Security Certification which satisfies 8750
- 10-15 years of experience directly related experience in systems engineering and administration
- Experience in:
- Unified Communications - Call routing, Endpoints and IM&P - Jabber chat, Federation
- The ability to speak technical detail to senior level staff during outages and or upgrades Knowledge of system coding to include but not limited to Scala source code, Java Script, Python, PHP, etc. Mentor junior level engineers Document fix actions to incidents
The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We’re purpose-built to tackle the most entrenched, systemic national security issues around the world.
We partner with our customers to help them overcome challenges in every corner of technology and defense—including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.
At GRVTY, we believe that when our employees thrive, our company thrives. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.
- Robust health plan including medical, dental, and vision
- Health Savings Account with company contribution
- Annual Paid Time Off and Paid Holidays
- Paid Parental Leave
- 401k with generous company match
- Training and Development Opportunities
- Award Programs
- Variety of Company Sponsored Events
GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email recruiting@grvty.com or call 703-544-7930 with requested details. A member of the HR team will respond to your request within 2 business days.
Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)
Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.