IT Manager

SAFETY:

• Promote the Safety Culture of Agri-Service.
• Attends all required safety training.
• Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE)
• Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.

ESSENTIAL FUNCTIONS:

• Provides leadership and oversight of the Agri-Service IT Department, including day-to-day operations, staff supervision, workload prioritization, performance evaluation, and training development.
• Develops, implements, and maintains IT operating policies, procedures, and standards to ensure secure, reliable, and compliant technology operations.
• Manages Agri-Service IT infrastructure, including networks, servers, cloud-based systems (O365), cybersecurity, user access, backups, and end-user hardware.
• Develops and maintains the IT Disaster Recovery Plan and ensure system continuity and data integrity.
• Prepares, supports, and performs annual IT audits; and is the primary contact for all IT audits.
• Ensures network infrastructure and regulatory compliance responsibilities are in line with regulatory requirements.
• Creates and manages the annual IT budget, IT strategic plan, project plans, metrics, and lifecycle planning for systems and equipment.
• Manage IT software licensing, hardware maintenance contracts, and vendor agreements to ensure cost-effective and compliant operations.

• Maintains up-to-date, accurate records of all IT inventory and life cycle: software, hardware, licenses, etc.
• Communicates with Agri-Service’s leadership team to assess the performance of the IT Department and its initiatives.
• Performs other tasks and duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES

•  Strong leadership and interpersonal skills
• Strong managerial and organizational skills including multi-tasking
• Strong problem-solving skills
•  Ability to provide off-hours support and maintenance to include nights, weekends and holidays - required
•  Ability to travel to all Agri-Service locations on a regular basis - required
• Consistent attendance

EDUCATION AND EXPERIENCE:

•  Bachelor’s degree in information technology, networking, computer science, or related field – required.
•  Minimum of 5 years’ experience in computer networking and management - required.
•  10 years’ experience in computer networking and management – preferred.
• Computer networks, network administration, network installation, firewalls (MPLS especially) - required
• Maintaining and troubleshooting internet, hardware, software, phone systems, cell phones, etc. - required
• Microsoft administration and licensing including O365 - required
• Data administration, IT security, and compliance with regulatory requirements - preferred
• Oversee IT projects, including system updated, upgrades, migrations and outages - preferred
• Familiarity with agricultural businesses and equipment - preferred
• Must be able to communicate effectively in English (speak, read, write, comprehend)
• Must be willing to complete role specific training as requested by management 

PHYSICAL CHARACTERISTICS:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
• Must be able to lift 25 pounds.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.