What are the responsibilities and job description for the SOURCING AND QUALITY MANAGER position at Groupe SEB USA?
Background & Purpose of the Job:
As part of the Global Sourcing team, the Sourcing & Quality Manager is responsible for ensuring the quality and compliance of all products & factories are met, while at the same time, assist the company to increase profitability. This role will act as the lead to successfully strategize, execute and oversee the day-to-day activities related to Quality & Compliance
Who You Are & What You'll Do:
Quality Control & Regulatory Governance
Monitor US Regulations: Track federal/state safety laws, PFAS/PFOA restrictions, heavy metals (lead), and California Proposition 65 updates.
Approve Packaging & Labeling Compliance: Review and approve product packaging layouts, barcodes, "use and care", safety warnings and instruction for use (IFUs), to ensure strict alignment with US regulatory standards and branding guidelines.
Manage Factory Audits: Coordinate and review annual factory compliance and manufacturing capability checks using third-party agencies.
Coordinate & Review PO Inspections: Manage factory-level Purchase Order (PO) inspections via third-party providers and analyze testing results to resolve product defects prior to shipment.
Resolve Quality Issues: Address and provide solutions to active production defects
Formulate CAPA Plans: Implement and enforce Corrective and Preventive Action (CAPA) programs with manufacturers to eliminate recurring design or production defects. experts.
Track Certifications: Maintain a centralized repository of mandatory product certifications (FDA, UL, ETL, CSA, NSF, etc.), including food-contact certifications proving material safety.
Coordinate Lab Testing: Manage chemical, safety, and regulatory testing arrays with accredited third-party laboratories.
Manage Field Claims & Recalls: Investigate high-volume customer returns and quality complaints via root-cause failure analysis.
Sourcing & Supplier Management
Support Sourcing Initiatives: Assist Senior Director on operational workflows and long-term strategic sourcing initiatives.
Track Commodities & Exchange Rates: Monitor global raw material markets (aluminum, stainless steel, plastics, coatings) and currency exchange fluctuations to provide data for strategic pricing negotiations and margin protection.
Measure & Enforce Vendor KPIs: Evaluate international supplier panels against strict efficiency, quality, and continuous improvement metrics.
Expand Supplier Network: Assist in identifying, vetting, and onboarding new manufacturing partners across diversified global regions.
Execute RFQs & NIFs: Prepare detailed Requests for Quotations (RFQs) and internal New Item Forms (NIFs).
Manage Factory Chargebacks: Calculate, negotiate, and issue financial penalties to factories for defective merchandise or late shipments.
Expedite Product Samples: Coordinate, track, and speed up product sample delivery from global factories to support sourcing and testing timelines.
Develop Internal Policies: Collaborate on the creation, implementation, and standardization of internal global supply chain procedures.
Operations & Data Integrity
Manage ERP Data: Own product data maintenance, SKU creation, and system accuracy within the enterprise ERP platform (MAS 200).
Salsify Data: Work with Marketing team to help ensure data integrity within the Salsify PIM platform.
- Support Order Workflows: Partner cross-departmentally with internal units and external vendors to maintain a seamless flow of data, orders, and inventory.
What You'll Need to Succeed:
Work Experience
Quality, Sourcing or Purchasing experience required
Education
Bachelor's Degree
Personal characteristics
Strong sense of integrity and confidentiality related to project details and supplier information sharing.
Strong follow up abilities and attention to detail.
Strong math, analytical, problem solving, and organizational skills
Able to work independently and under pressure.
Additional /Optional Skills
Highly proficient in Microsoft Office Suite with advanced Excel capabilities
Excellent written, communication, and organizational skills.
Bilingual preferred (English/Spanish)
Overview:
- Type of Employment: Full time - Exempt
- Workplace Schedule Type: Onsite
- Position Location: Doral, FL
- 10% International travel required
What We Offer:
Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Continuing education opportunities
Employee discounts on company products
Casual dress code
Positive work culture that values work-life balance
Eligibility for targeted company bonus (if applicable to your role) and annual salary reviews.
If you're looking for an opportunity to make an impact, grow your career, and be part of a dynamic, collaborative team, IMUSA USA is the place for you. Apply today and take the next step in your career journey.
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- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRUSA@groupeseb.com
- Groupe SEB invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request by contacting HRUSA@groupeseb.com
Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment Opportunity Posters