Service Technician

Location: Oklahoma City, OK

Employment Type: Full-Time

We are a foundation repair company in Oklahoma City, Oklahoma, specializing in solutions that protect, repair, and improve residential and commercial properties. Our team works directly with property owners to identify problems, recommend the right solutions, and deliver high-quality results that provide long-term value.

We believe in doing more than simply fixing a problem, we believe in educating our customers, earning their trust, and providing solutions that they can feel confident investing in.

We operate as a meritocracy. We believe people should be rewarded for their performance, effort, results, and willingness to take ownership. We encourage a competitive environment where team members challenge themselves and each other to improve, grow, and achieve more. We value people who are hungry to succeed and want their performance to have a direct impact on their career and earning potential.

We are looking for a Service Technician / Sales Representative to join our team in Oklahoma City. This is a hands-on field position, but it is not solely a maintenance or repair role.

The ideal candidate is someone who enjoys working with their hands and interacting with customers. You will diagnose and address service issues in the field while also identifying additional opportunities to help customers protect and improve their property.

As a Service Technician / Sales Representative, you will serve as a trusted representative of the company from the initial customer interaction through the completion of the service. You will inspect work, troubleshoot issues, perform necessary maintenance or repairs, communicate recommendations to the customer, and generate sales opportunities when additional work is needed.

• Travel to residential and commercial properties throughout the Oklahoma City area and surrounding markets.
• Perform service calls, inspections, maintenance, troubleshooting, and repairs related to groundworks projects.
• Evaluate existing work and identify potential issues or areas requiring attention.
• Communicate clearly with customers about the condition of their property and the work being performed.
• Educate customers on recommended maintenance, repairs, and additional solutions.
• Identify opportunities for additional products and services based on customer needs.
• Prepare estimates and present solutions to customers when appropriate.
• Follow up with customers to ensure satisfaction and identify future service or sales opportunities.
• Maintain accurate service records, photos, notes, and customer information.
• Represent the company professionally and provide an exceptional customer experience.
• Maintain company vehicles, tools, and equipment.
• Follow all company safety procedures and quality standards.
• Work closely with the production, sales, and management teams to ensure a smooth customer experience.

The right candidate is customer-focused, mechanically inclined, dependable, and comfortable selling.

You don't have to be a career salesperson, but you must be comfortable talking with customers, explaining recommendations, recognizing opportunities, and asking for the business when a solution is appropriate.

Ideal candidates will have:

• Experience in construction, landscaping, concrete, foundation repair, waterproofing, home improvement, maintenance, or a related field.
• Strong mechanical and problem-solving abilities.
• Excellent communication and customer service skills.
• The ability to explain technical issues in simple, easy-to-understand terms.
• A professional appearance and positive attitude.
• The ability to work independently and manage a daily schedule.
• A valid driver's license and reliable driving record.
• The ability to work outdoors and in varying weather conditions.
• A willingness to learn the company's products, services, and sales process.
• A results-oriented mindset with an interest in earning through both service and sales.

Sales experience is a plus, but not required for the right candidate. We are willing to train someone with strong field skills, work ethic, communication abilities, and the desire to grow.

Success in this role means more than completing service calls.

A successful Service Technician / Sales Representative will:

• Complete service work correctly and efficiently.
• Build trust and strong relationships with customers.
• Recognize problems before they become larger issues.
• Identify legitimate opportunities for additional work.
• Clearly communicate the value of recommended solutions.
• Generate revenue through service-related sales.
• Maintain high customer satisfaction.
• Become a knowledgeable and trusted representative of our company in the field.

This is an opportunity to build a career with a growing Oklahoma City-based company while developing skills in field service, customer relations, construction, and sales.

We believe your career should be driven by what you accomplish, not simply how long you've been here. Our merit-based culture rewards performance, initiative, and results, and we encourage healthy competition among team members who want to push themselves and grow.

This is not an environment where everyone is expected to move at the same pace. If you are motivated, competitive, and willing to put in the work, there is an opportunity to advance and increase your earning potential.

The role offers the variety of working in the field while also giving you the opportunity to directly impact company growth and your own earning potential. If you enjoy solving problems, working with customers, competing against your own goals, and seeing the results of your work, this could be a great fit.

If you're looking for a job where every day is different, you can work with your hands, interact with customers, compete, grow, and have the opportunity to earn based on your performance, we'd like to hear from you.