What are the responsibilities and job description for the Office Manager position at Groundworks?
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
Groundworks is seeking a talented Office Manager to join our tribe in Scott Depot, WV!
The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.
Duties And Responsibilities
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
Groundworks is seeking a talented Office Manager to join our tribe in Scott Depot, WV!
The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.
Duties And Responsibilities
- Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers
- Supports the operation with job costing, scheduling and permitting
- Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping
- Manages various office administrative staff
- Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health
- Helps maintain customer service through resolution
- It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
- All other duties as assigned
- Technical degree preferred but not required
- 2-4 years of work experience in management with direct customer service
- Construction or home services experience is a plus
- Full-time
- Onsite: 132 Rocky Step Rd, Scott Depot, WV 25560
- Ability to sit for extended periods, use fine motor skills for tasks like typing and document handling, good vision for reading and reviewing documents, and clear communication abilities for in-person and phone interactions with employees.
- Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights.
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture