What are the responsibilities and job description for the Account Coordinator position at GroundTruth?
Account CoordinatorRemote (US) | PartnershipsA bit about usGroundTruth is a media company that turns real-world behavior into marketing that delivers real business results. Using observed real-world consumer behavior, like location and purchase data, it creates targeted advertising campaigns across all screens for advertisers. GroundTruth then measures how consumers respond to the campaigns – including if they physically show up to a location or website – to understand the real business results generated by a brand's advertising. Learn more at GroundTruth.com. At GroundTruth, we believe that innovative technology starts with the best talent and we have been ranked one of Ad Age’s Best Places to Work for three years in a row (2021, 2022 & 2023). Learn more about the perks of joining our team here.A bit about youWe’re seeking a Account Coordinator with 1 year of account management experience in Ad Tech / Digital advertising to join our Partnerships team. The Account Coordinator is primarily responsible for providing technical solutions for streamlining operations, trafficking and managing mobile campaigns and establishing successful and long-lasting relationships with our customer base. A successful candidate will demonstrate meticulous attention to detail and have a winning attitude. If you’re a digital advertising enthusiast with relevant technical account management experience, we invite you to talk to us about our Platform Operations Specialist team at GroundTruth.You willExecute with input from Customer Success Managers and Team LeadsPartner with peers to manage clients' backend requirements, grow business & overcome daily hurdlesCommunicate with customers (infrequently)Support the team while delivering upon tasks set by manager and senior staffProvide campaign support Possess knowledge of, and ability to Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking and DoubleClickMonitor hybrid campaigns and ensure 100% deliveryFacilitate custom ad hoc requestsTraffic/create new campaigns in GroundTruth’s platform “Ads Manager”Track, measure, and analyze the performance of multiple mobile advertising campaigns simultaneously.Be the first point of partner contact for any technical guidance, campaign setup and training requestsReview pacing reports and offer recommendations/optimizations on campaigns to ensure KPI goals are metTrack and resolve Zendesk RequestsNavigate and troubleshoot relevant internal products/campaign issues and assist in providing solutions to client issuesGather all feedback from the client and relay it back to the Product and Technology teamsYou haveThis is our ideal wish list, but most people don’t check every box on every job description. So, if you meet most of the criteria below and are excited about the opportunity, and willing to learn, we’d love to hear from you.Trafficking experience Bachelor's degree and 1 year of relevant experience (or 3 years with no degree) in a digital media, performance marketing agency, social agency, account management, or media sales role A passion for technology and deep understanding of the mobile space across search, social, advertising networks, rich media vendors, mobile payments, etc. Strong organizational and planning skills, an attention to detail, and an appreciation of deadlines and goals Proficiency in Office Suite, Excel, PowerPoint or KeynoteOur valuesAt GroundTruth, we value GRIT and we seek candidates who share these principles. We believe that a strong foundation in these values drives success, fosters collaboration, and enables us to create lasting, impactful relationships both within our team and with our clients.Growth Mindset: We position ourselves toward growth – in the business world and within ourselves. We see problems as opportunities and approach all situations with an open mind.Respectful: We are respectful to each other, our customers, and our partners in everything we do.Intentional: We question assumptions, turn off auto-pilot, think through each task, act with purpose, and see objectives through to resolution.Trustworthy: We want to earn the reputation of being a trusted media platform and partner by driving real business results for our clients for our colleagues.Why you’ll love working here At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they loveRemote-first philosophy, subject to each manager’s discretion depending on the needs of the roleFlexible vacationDaily lunch credit when working in-officeFully stocked snacks and beverages401(k) employer matchFully-paid medical premiums for employeesGenerous parental leaveActive DEIB Committee with regular initiativesInclusion Academy seminarsWellness and gym reimbursementFamily and pet expense reimbursementEducation and coaching reimbursement programOption for mobile phone reimbursement or separate company phoneEquity analysis to ensure fair payCompensation package$65,000 - $82,000 base salary, 15% bonus ($74,750 - $94,300 OTE)Applications will be reviewed on a rolling basisThe final deadline to apply is 1/1/26, but early applications are strongly encouraged as we may begin interviewing prior to that dateUse of AI in recruiting processWe use AI-supported tools as part of our recruitment process to help identify candidates whose experience aligns with open roles. These tools analyze job-related information to generate match insights for our team — but every application is reviewed by a recruiter, and hiring decisions are never made by AICalifornia Privacy Rights Notice for Job ApplicantsGroundTruth complies with California privacy laws. Please review our most up-to-date California Privacy Rights Notice to learn how we collect and use personal information during the application process.Equal Employment Opportunity (EEO) StatementWe are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and/or local laws. If you need reasonable accommodations in the application process, please reach out to us at recruiting@groundtruth.com
Salary : $65,000 - $82,000