What are the responsibilities and job description for the Service Associate position at Groundswell Event Space?
Job Summary
Groundswell Event Space is seeking a friendly, dependable, and organized Event Services Associate to support daily venue operations and provide professional service during events. This role assists with event setup, guest support, room preparation, supplies, cleanliness, and event-day activities while working closely with the venue and event team.
Responsibilities
- Welcome guests and provide friendly, professional assistance throughout events.
- Assist with preparing event spaces before scheduled events.
- Set up tables, chairs, signage, decorations, displays, and other event materials.
- Prepare meeting, reception, and event areas according to established setup plans.
- Organize event supplies, equipment, guest materials, and service items.
- Assist with loading, unloading, moving, and organizing event equipment and supplies.
- Support event coordinators, venue staff, vendors, caterers, and other event team members.
- Assist guests with seating, directions, registration, and routine questions.
- Help guests locate event areas, restrooms, entrances, exits, and other facilities.
- Assist with food and beverage service when assigned.
- Maintain clean, organized, and presentable event spaces throughout each event.
- Restock refreshments, utensils, supplies, guest materials, and other service items.
- Communicate guest requests, supply needs, maintenance concerns, and service issues to supervisors.
- Assist with basic vendor and catering service coordination as directed.
- Follow event schedules, setup instructions, company procedures, and safety guidelines.
- Handle event equipment, supplies, decorations, and customer property carefully and responsibly.
- Assist with event cleanup, breakdown, packing, and storage after events.
- Help return event spaces to a clean, organized, and presentable condition.
- Support coworkers during busy events and help maintain smooth and efficient service.
- Perform other event services and venue support duties as assigned.
Qualifications
- Previous event, venue, hospitality, catering, or customer service experience is preferred but not required.
- Friendly, professional, and service-oriented attitude.
- Strong communication and interpersonal skills.
- Good organizational skills and attention to detail.
- Ability to follow schedules, instructions, and event setup procedures.
- Ability to work effectively as part of a team.
- Comfortable working in busy, changing, and event-based environments.
- Reliable attendance and punctuality.
- Ability to stand, walk, lift, move, and arrange event materials as needed.
- Ability to remain calm and professional when handling guest requests or last-minute changes.
- Flexible availability for events, including evenings and weekends when required.
- Willingness to learn venue operations, event setup, and guest service procedures.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job event management and venue training.
- Supportive and team-oriented work environment.
- Opportunities to develop event coordination and customer service skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in event and venue operations.
About Groundswell Event Space
Groundswell Event Space provides a professional venue environment focused on organized event preparation, guest service, and smooth event operations. The team works together to maintain clean, welcoming spaces and provide reliable support for guests and event activities.
Pay: $20.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Parental leave
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $20 - $24