What are the responsibilities and job description for the Concierge position at Ground Support Services?
Company Description
Ground Support Services specializes in professional front desk, concierge, janitorial, security, and maintenance services. The company provides tailored solutions to meet the needs of commercial and residential clients. With a presence across New York, New Jersey, Philadelphia, Chicago, and South Florida, Ground Support Services is committed to delivering exceptional quality and customer service. Our expertise and commitment ensure seamless operations and client satisfaction.
Role Description
This is a full-time, on-site role for a Concierge in the New York City Metropolitan Area. The Concierge will be responsible for providing exceptional customer service, assisting with reservations, managing reception duties, and addressing client inquiries. Day-to-day tasks will include welcoming guests, handling requests in a timely and professional manner, and maintaining a high standard of excellence in client interactions.
Qualifications
- Experience in Concierge Services and Managing Reservations
- Strong Communication and Customer Service skills
- Proficiency in handling Receptionist Duties and managing client interactions
- Ability to multitask and work in a fast-paced, dynamic environment
- Professional demeanor and a customer-focused attitude
- Prior experience in hospitality or property management is a plus
- High school diploma or equivalent; additional certifications in hospitality or related fields are advantageous