What are the responsibilities and job description for the Assistant Office Manager position at Groth Pain and Spine?
Job Summary:The Assistant Office Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.Supervisory Responsibilities:• Train new staff and orientate to their new office.• Coordinates and oversees the day-to-day workflow of subordinate staff in the location.• As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive. • Assist with location inventory. • Fill in for Office Manager when out of office.• Become proficient in each Job position listed in their practice.Duties/Responsibilities:• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.• Manages daily aspects of the department and its staff to ensure projects are completed and goals and patient needs are met.• Collaborates with location manager to plan, direct, and coordinate KPI’s, goals, operational productivity. • Collaborate with other managers to analyze costs, benefits, and losses of company profits.• Assist in Managing inventory, facilitating purchases as needed.• Manages conflicts and resolves complaints about or within the practice location.• Assist in task related audits.• Performs other related duties as assigned. • Assist with operational flow, IE: wait times, patient schedules, patient flow.• Maintain open communication with providers regarding the schedules, patient issues.• Attend monthly office manager meeting.• Have all paperwork prepared for the following day.Required Skills/Abilities: • Excellent verbal and written communication skills. • Ability to work both independently and collaboratively.• Excellent time management skills with the ability to assign and delegate tasks.• Proficient with Microsoft Office Suite or related software.• Excellent organizational skills and attention to detail.• Critical thinking skills.Education and Experience:• Two years of related experience in the industry required.• Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.Physical Requirements: • Prolonged periods sitting at a desk and working on a computer.• Must be able to lift up to 25 pounds at times.