What are the responsibilities and job description for the Service Technician - Beresford position at Grossenburg Implement?
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, or Shop Foreman.
Responsibilities:
- Performs diagnostics and repairs on John Deere equipment and technology
- Performs diagnostics and repairs in the field as required
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
Qualifications:
- Experience with truck and agricultural equipment is preferred
- Strong mechanical knowledge with attention to detail
- Self-motivated
- Ability to work independently and in a team environment
- Experience connecting with customers, maintaining a professional image and establishing rapport
- Demonstrated basic understanding of the selling processes
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence
- Ability to lift, carry, and move heavy objects up to 100 pounds
- Must be able to drive forklift
- Valid driver's license and clean driving record for service calls
Company History:
Founded in 1937 by Charles Jacob Grossenburg and his wife Blanche, Grossenburg Implement started as a small family business with a big vision: to provide cutting-edge farming technology and unmatched service to the local community. What began with a passion for selling John Deere tractors during WWII has blossomed into a generational company with a reputation for hard work, dedication, and innovation. Today, we proudly carry on this legacy as a fourth-generation, family-owned business.
Our Mission:
To provide the best product at a reasonable price with the highest level of service.
Our Vision:
Successfully maintain the core values of a generational business while embracing innovations in the industry, focusing on customer service, employee compensation, and community patronage.
Our Heritage:
For over 85 years, Grossenburg Implement has been a family-oriented company, dedicated to service, trust, and integrity. Founded by C.J. and Blanche Grossenburg, our business has been passed down through the generations, with each family member contributing to the company’s ongoing success. Today, we continue to honor the traditions of those who built this company while looking to the future with pride and excitement.
Why Join Us?
At Grossenburg Implement, we are more than just a company—we are a family. From the day our founders, Charles and Blanche Grossenburg, opened their doors, we’ve built our business around family values, integrity, and dedication to service. Our work environment is collaborative, supportive, and driven by a sense of purpose to continue the legacy of service and growth. As part of our team, you will have the chance to contribute to the ongoing success of a company that’s been part of the community for generations.
What We Offer:
- A family-oriented and supportive work environment.
- Opportunities for professional growth and advancement.
- Competitive compensation and benefits package.