What are the responsibilities and job description for the Mobile Auto Tech position at Grizzly Glass Centers?
Company Description Grizzly Glass Centers is a locally owned glass service provider that has served the Inland Northwest for more than 30 years through three locations. The company combines the capacity to handle a full range of glass needs with a personalized, hometown approach, ensuring customers speak directly with knowledgeable staff. Grizzly Glass is known for its strong reputation, commitment to top-quality workmanship, and willingness to go above and beyond for customers. The team consists of certified, highly skilled technicians who use professional-grade products and state-of-the-art equipment. The company offers quality work at an affordable price and works seamlessly with all insurance companies.
Role Description The Mobile Auto Tech role is a full-time, on-site position based in Hayden, ID. This role focuses on mobile automotive glass services, including installing, repairing, and replacing windshields and other vehicle glass at customer locations. Day-to-day responsibilities include assessing vehicle glass damage, performing safe and accurate repairs, and ensuring all work meets company and industry standards. The Mobile Auto Tech will interact directly with customers, explain services, provide estimates, and coordinate with insurance providers as needed. The role also involves maintaining tools, equipment, and service vehicles, completing documentation, and following safety and quality procedures.
Qualifications
- Strong customer service skills, including clear communication, professionalism, and a focus on delivering a positive customer experience.
- Hands-on experience with maintenance & repair, specifically automotive glass installation, repair, and replacement.
- Ability to troubleshoot issues related to glass fit, seal integrity, and vehicle-specific installation requirements.
- Knowledge of preventive maintenance practices for tools, equipment, and service vehicles to ensure reliability and safety.
- Comfort with training and sharing best practices with team members or apprentices to support consistent quality standards.
- Valid driver’s license with a clean driving record and ability to travel locally for mobile service calls.
- Attention to detail, adherence to safety protocols, and ability to follow written and verbal instructions.
- Prior experience in auto glass, automotive repair, or a related trade is preferred; relevant certifications are a plus.
- Ability to work on-site in Hayden, ID and surrounding areas, lift and move glass and equipment, and perform physical tasks throughout the workday.