What are the responsibilities and job description for the Customer Service Specialist position at Griffin Oil & Propane?
Busy office environment that requires the ability to multitask and process customer requests, orders and services. General duties are inclusive of:
- Answering phones and emails in a courteous and efficient manner.
- Order entry and processing customer requests
- Providing accurate and courteous service over the phone and in person
- Comfortably communicate company policies and procedures
- Utilizing POS terminals, taking payments and providing receipts
- Good understanding of all Microsoft products.
- Accurately maintain and manage customer information via CRM software and files
- Other general office and administrative duties upon request
EOE
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person