What are the responsibilities and job description for the Procedure Scheduler position at Griffin Hospital?
Griffin Health is an independent, not-for-profit healthcare system in Derby, Connecticut, dedicated to person-centered, high-quality care for over 130,000 residents. Anchored by Griffin Hospital—a 160-bed acute care community teaching hospital and Planetree International's flagship facility—Griffin Health emphasizes kindness, respect, and active patient engagement.
Recognized nationally and internationally for clinical excellence, patient satisfaction, and social responsibility, Griffin has earned honors such as Newsweek's "World's Best Hospital" list for the last 5 consecutive years, LOWN Institute's top state ranking for outcomes, and Becker's "100 Best Community Hospitals" designation, as well as Fortune's Magazine's "100 Best Companies to Work For". The organization fosters a supportive, wellness-focused work environment with programs like Griffin AgeLess, empowering caregivers to thrive physically, emotionally, and professionally. Through innovation, community outreach, health education, and food-security initiatives, Griffin Health advances whole-person healing and strengthens the communities it serves.
Griffin's suburban atmosphere offers an easy commute, away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.
Main Function:
Promptly and professionally answers telephone calls.
Greets patients and other visitors to the office.
Collaborates with multi-disciplinary departments throughout Griffin Faculty Physicians and Griffin Hospital.
o Coordinates surgical appointment with patient and Griffin Hospital's operating room and/or GI suite or Childbirth Center. Completes OR booking forms at the direction of the Surgeon
o Provides Griffin Hospital Pre-admission testing with medical clearance and informed consent
o Organize surgical assists within Specialty and/or coordinate cross-Specialty Physician surgical collaborations
Coordinates surgical patient medical clearance appointments with PCP as required at the Physicians' discretion
Schedules pre-operative and post-operative patient appointments as needed
Contacts insurance carriers to obtain prior authorizations as needed.
Manages provider's office schedule to reflect time out of office for surgical procedures.
Provides general clerical support for the office and assist the practice manager as needed.
Additional responsibilities as assigned.
Education:
- High school diploma or GED
Job Requirements:
Minimum of three years administrative experience in a medical office.
Experience with surgical booking and medical billing required.
Working knowledge of medical terminology.
Experience working with electronic health records required.
Must possess strong customer service skills and must be able to multi-task.
Experience
Required
- · Minimum of three years administrative experience in a medical office. · Experience with surgical booking and medical billing required. · Working knowledge of medical terminology. · Experience working with electronic health records required. · Must possess strong customer service skills and must be able to multi-task.
Education
Required
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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