What are the responsibilities and job description for the Guest Relations Representative position at Griffin Hospital?
Griffin Health is an independent, not-for-profit healthcare system in Derby, Connecticut, dedicated to person-centered, high-quality care for over 130,000 residents. Anchored by Griffin Hospital—a 160-bed acute care community teaching hospital and Planetree International's flagship facility—Griffin Health emphasizes kindness, respect, and active patient engagement.
Recognized nationally and internationally for clinical excellence, patient satisfaction, and social responsibility, Griffin has earned honors such as Newsweek's "World's Best Hospital" list for the last 5 consecutive years, LOWN Institute's top state ranking for outcomes, and Becker's "100 Best Community Hospitals" designation, as well as Fortune's Magazine's "100 Best Companies to Work For". The organization fosters a supportive, wellness-focused work environment with programs like Griffin AgeLess, empowering caregivers to thrive physically, emotionally, and professionally. Through innovation, community outreach, health education, and food-security initiatives, Griffin Health advances whole-person healing and strengthens the communities it serves.
Griffin's suburban atmosphere offers an easy commute, away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.
MAIN FUNCTION: To staff the reception desk/main entrance of the Hospital and to greet and direct all incoming traffic.
EDUCATION: High School graduate, A.S. degree preferred
EXPERIENCE: Guest/Customer Relations experience preferred; Excellent interpersonal skills required.
Location: Derby, CT
EOE/Minorities/Females/Vet/Disabled
Experience
Required
- Guest/Customer Relations experience preferred; Excellent interpersonal skills required.
Education
Required
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.