Water Damage Restoration Lead Technician (Water/Fire/Mold)

Team GRS is disrupting the residential and commercial property damage space with a directed focus on Streamlined Operations and customer experience. We believe timely, effective communication and setting appropriate customer expectations throughout the damage restoration process are key to cultivating lasting, positive customer relationships and increasing brand recognition within the community. Quality construction work should be easy and effortless to obtain for each and every one of our incredible customers.

Position Summary

As a Team GRS Water Damage Restoration Lead Technician starting at $20-$26/hour DOE, you will be responsible for demolition and removal of all damaged components including drywall, flooring, carpet, structural lumber, plumbing and electrical and preparing structures for re-construction by identifying and repairing water damage sources, installing drying equipment and applying anti-mold growth product to ensure safety and cleanliness for reconstruction. Your success will be determined by your ability to consistently be on-time and prepared for each job, as well as your ability to adapt to changing conditions as the nature of restoration jobs vary widely in scope and difficulty.

Primary Responsibilities

• Assess damaged properties to see what can be saved.
• Cleaning and storing damaged properties until they can be returned to the home.
• Removing and replacing damaged materials, such as wallboards, lumbar, and carpets.
• Handling any issues caused by water damage, including drying out the area and removing mold.
• Sanitizing structural features that can be saved.
• Answering complaints, explaining job specifications and invoices, and performing other customer service duties.
• Adhering to personal safety standards by wearing the appropriate protective gear and using the right equipment.
• Install drying equipment to ensure moisture reduction to acceptable levels
• Develop positive working relationships, where applicable, with customers and mitigate negative experiences that may result from missed or inaccurate communication to and from project managers

You Will Thrive In This Role If

• You have extensive operational experience in the Fire/Water/Mold Restoration industry and seek to obtain a role focused on organizational growth and expansion
• You are comfortable with critical thinking and decision making based on available information
• You seek opportunities to develop skills and deliver your unique value within the workplace
• You work well with others and are comfortable in an interactive working environment
• You enjoy the challenge of establishing systems and processes in an emerging business environment
• You communicate clearly and directly

Job Requirements

• Must have current IICRC Water Restoration Technician certification
• Must have clean driving record and valid drivers license - Company Vehicle Provided
• Must be able to reliably commute or be willing to relocate to Greenville, SC
• Must be available and able to work in-office from 8:00am-5:00pm Monday-Friday
• Hazard Pay and Overtime Pay apply
• Must be comfortable and capable using cloud-based technology systems such as G-Suite and CRM systems (ProvenJobs)
• Prior insurance negotiation or project estimation experience is strongly recommended
• Must be comfortable and capable of both written and verbal communication
• Must be capable of lifting 80lbs.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Safety equipment provided

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Simpsonville, SC 29681 (Required)

Work Location: In person

Salary : $20 - $26