What are the responsibilities and job description for the Front Desk Associate position at Greenstay Hotel?
Job Overview
We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly workplace atmosphere.
Duties
- Check in and check out guests staying at the hotel
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle data entry tasks accurately using productivity software such as Microsoft Office, Google Workspace, and spreadsheets
- Maintain organized filing systems, both digital and physical, to support office operations
- Basic cleaning of lobby, breakfast area, hallways & common areas
- Provide customer support by addressing inquiries via phone or email with clear communication and professionalism
Experience
- Previous experience in hospitality or hotels
- Proficiency in computer systems
- Experience with multi-line phone systems and handling high-volume calls with professionalism
- Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Personal assistant or front desk experience preferred but not required; a proactive attitude is essential
Join us as a Front Desk Associate to be the first point of contact that sets the tone for our organization! Your enthusiasm, technical proficiency, and dedication will help foster a welcoming atmosphere while supporting essential office functions. This paid role is perfect for motivated individuals eager to grow their administrative skills in a vibrant professional setting.
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15